Medical Assistant (MA)

Riverhills Neuroscience•Crestview Hills, KY

10d•Hybrid

About The Position

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, and treatment for those facing nervous system diseases and injuries. This position is for a Medical Assistant (MA) with a schedule of Monday through Friday, no weekends, no holidays, and no nights. The role involves working 3 or 4 days per week in Crestview Hills, KY, and 1 or 2 days per week in Norwood, OH, within the Neurology Department. The pay range is $19-25 per hour.

Requirements

High school diploma or general equivalency diploma (GED) required.
EMR experience required.
Excellent customer service skills.
Strong attention to detail.
Superior verbal and written communication skills are a must.
Strong written and verbal skill communication skills; ability to share information clearly and professionally.
Ability to work independently and as part of a team.
Demonstrates sound judgement, maturity, and professionalism.
Comfortable dealing with diverse patient population including those with complex needs.
Strong multitasking skills and attention to detail in a fast paced environment.
Must be able to consistently sit or stand for extended periods of time throughout workday.
Ability to lift up to 51 pounds with or without reasonable accommodation.
Requires bending, stretching, pushing, pulling, and transferring patients.
Regular use of computers, phones, and standard office and medical equipment.
Must be able to manage occasional work-related stress and handle multiple demands.

Nice To Haves

RMA, CMA or other Medical Credential preferred.
1-2 years of MA experience preferred.

Responsibilities

Organize patient flow and check schedules to ensure timely support for providers.
Rooms patients promptly and accompany them to exam/procedure rooms.
Assist patients with transfers, dressing, specimen collection, and preparation.
Perform screenings, collecting patient history, and charts in the electronic health record (EHR).
Assists providers with clinical procedures as assigned.
Supports timely patient flow and keeps pace with provider schedules to ensure efficient clinical operations.
Relay instructions to patients and/or family members.
Sends and receives medical records, lab reports, hospital notes, referral information.
Verifies insurance, manages demographic updates, and maintains accurate charts.
Schedule appointments and complete required documentation and forms.
Manage and update charts to ensure information is complete and accurate.
Coordinate and communicate with providers to ensure timely response to patient needs.
Clean and stock rooms and instruments between visits to maintain infection control standards.
Orders and restocks clinical supplies.
Operates sterilizer and other equipment per maintenance and safety guidelines.
Sets up exam rooms instruments and materials in accordance with clinical protocols.
Travel may be required between locations.
Other duties as assigned.