Medical Assistant

SENT Management Services LLC • Folsom, CA

12d • $23 - $25

About The Position

Sacramento Ear, Nose & Throat (SacENT) provides specialty medical care with the aim of delivering state-of-the-art services in a personal, compassionate manner. The Medical Assistant supports providers with patient care and related clerical, environmental, and organizational tasks, and helps patients make full use of clinic services. The role is expected to convey a positive image of the clinic and works under the direction of more senior clinical staff to learn and develop skills. Issues are escalated to the Clinical Trainer or Clinical Coordinator.

Requirements

• High school degree or GED.
• Successful completion of Medical Assistant coursework or two years of medical office experience.
• Current BCLS (Basic Critical Life Support) certification.
• At least one year of experience in computerized appointment scheduling.
• Good communication and language skills, including oral and written communication.
• Ability to type 40 words per minute, use standard office equipment, and demonstrate computer competency.
• Knowledge of the healthcare field and medical specialty, specialty-specific assisting tasks, information conveyed to patients and families, and current aseptic and sterile techniques.
• Ability to perform required tasks and appropriately use instruments and equipment; use appropriate grammar and scribing skills; and understand and provide for patient education needs.
• Ability to learn and retain patient-care procedures; project a pleasant, professional image; assess, plan, prioritize, and complete delegated tasks; demonstrate compassion; and coordinate care with team members and other departments.
• Client-oriented interpersonal skills, including contributing to a healthy work environment and establishing and maintaining constructive working relationships.
• Above-average ability to handle multiple simultaneous tasks and phone calls professionally, manage patient confrontations positively, respond to emergency situations, develop triage skills, solve problems, and attend to detail.

Nice To Haves

• Bachelor’s degree.
• Bilingual English/Spanish skills.
• Knowledge of EPIC.
• Two years of medical clerical experience.

Responsibilities

• Greet patients, take medical histories, and explain procedures.
• Measure and record vital signs, including blood pressure, heart rate, temperature, and respiration rate.
• Assist physicians during examinations and procedures.
• Sterilize medical instruments and maintain sanitation in exam rooms.
• Schedule patient appointments, manage phone lines and faxes, and check in-basket messages.
• Update and maintain electronic health records and patient files.
• Work cohesively with other back-office staff and train or shadow as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED