Medical Assistant-Senior

UT Health San Antonio•San Antonio, TX

14d

About The Position

The Medical Assistant supports a federally funded clinical and translational research laboratory conducting human subjects studies in areas including immune resilience, biological aging, military performance, infection, asthma, exercise physiology, heat stress, and trauma. The role performs clinical procedures and documentation in support of active research protocols, working under the physician Principal Investigator and alongside co-investigators, research coordinators, and the broader clinical research team. Responsibilities include phlebotomy and research biospecimen collection, obtaining and documenting vital signs, chart reviews for participant screening and study documentation, preparing participants for study visits, assisting with physiological monitoring, collecting and processing biological specimens, sterilizing and maintaining equipment, maintaining research and examination areas, and accurately documenting participant information, clinical observations, and study records according to physician direction, protocols, institutional policies, and regulatory requirements. The position also supports clinical operations by taking patient histories and documenting complaints, medications, and allergies in the EMR; communicating findings to physicians; managing appointments; responding to patient messages and medication refill requests under clinic policy; preparing charts and test results; handling calls; performing point-of-care testing; providing in-service training and precepting Medical Assistants; and contributing to clinical workflow best practices. The position reports to the physician Principal Investigator.

Requirements

High school graduate or equivalent.
Five years of directly related experience as a Medical Assistant.
Certified Medical Assistant (CMA) certification required.
CPR, AED, and First Aid certification required.
Effective written and verbal communication skills.
Analytical thinking and the ability to coordinate work within schedule constraints and respond to emergent requirements in a timely manner.
Ability to participate as an integral member of an interdisciplinary healthcare team.
Knowledge of EPIC software; may be required to serve as an EPIC super user.
Must meet all training and competency requirements.

Nice To Haves

Completion of a Medical Assistant program is highly preferred.

Responsibilities

Intake patients by obtaining vital signs and weight.
Obtain patient history, chief complaint, medications, and allergies, and document them appropriately in the EMR.
Report pertinent findings to physicians and communicate necessary patient information in a timely manner.
Manage patient appointments according to physician schedules and protocols.
Answer patient messages and handle medication refill requests according to clinic policy.
Prepare charts for upcoming clinics and provide physicians with requested test results, laboratory results, and medical records.
Handle internal and external phone calls and transfer calls to appropriate departments.
Provide in-service training and precept Medical Assistants.
Participate in developing best practices in clinical workflows.
Perform point-of-care testing, document results, and report clinical findings to the RN in charge and/or provider.
Perform phlebotomy for research biospecimen collection.
Prepare participants for research study visits and assist with physiological monitoring during experimental sessions.
Collect and process biological specimens according to established protocols.
Perform chart reviews supporting participant screening and study documentation.
Sterilize and maintain research equipment and maintain research and examination areas.
Accurately document participant information, clinical observations, and study-related records in accordance with physician direction, study protocols, institutional policies, and applicable regulatory requirements.
Perform other duties as assigned.

Benefits

UT SELECT medical insurance offered free for employees, with options to add family members.
Group term life insurance and basic accidental death and dismemberment insurance provided at no cost, with options to purchase additional coverage.
Three dental insurance plan options for employees and families.
Two vision plan options.
Disability insurance enrollment option.
Flexible spending accounts for qualifying dependent care and healthcare expenses.
Retirement plan eligibility through TRS or ORP, with voluntary retirement programs also available.
Paid time off of 128 to 208 hours per fiscal year based on years of service.
Extended illness bank accrual of 8 hours per month.
Paid family leave of up to 240 hours after six months of consecutive employment.
12 paid holidays each year.
Discounts on services, tickets, and gym membership.