MEDICAL ASSISTANT - OB/GYN Clinic - Full Time - Days

Sierra View Medical•Porterville, CA

About The Position

The Medical Assistant works under the direction of the Health Clinic Manager and carries out assignments from the manager, physicians, and advanced practice practitioners. The role supports the safe and efficient operation of the OB/GYN clinic and the care of patients, adheres to Standards of Patient Care and applicable federal, state, and local requirements and clinic policies, and promotes teamwork. The patient population may include geriatric, adult, and adolescent patients. The Medical Assistant prepares exam rooms, performs point-of-care testing and approved procedures within their scope of practice, collects and labels laboratory specimens as directed, and provides health information and materials as directed by the practitioner. The position also includes patient-care-related and administrative duties. The employee must work effectively under pressure, manage competing deadlines, and cooperate with colleagues and supervisors. The role may require work during scheduled and unscheduled hours to support holidays, call-backs, weeknights, weekends, on-call coverage, emergencies, and community disasters. The employee is also responsible for reporting perceived misconduct, including potential violations of laws, regulations, policies, procedures, or organizational standards.

Requirements

Certification as a Back Office (Clinical) Medical Assistant.
BLS certification through AHA, or ability to obtain it during orientation before providing hands-on patient care.
Ability to provide care appropriate to the age-related needs of patients served.
Knowledge of medical practices and procedures and of laws, regulations, and guidelines that apply to clinics.
Ability to work harmoniously with clinic staff and deal tactfully with personnel, patients, family members, visitors, government agencies or personnel, and the general public.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence when required.
Ability to read, write, speak, and understand English.
Ability to follow and carry out written, oral, or diagram-based instructions.
Ability to handle problems involving several concrete variables in standardized situations.
Basic computer skills.
Ability to work under pressure, meet multiple and competing deadlines, and demonstrate cooperative behavior with colleagues and supervisors.
Availability to work scheduled hours that may include holidays, call-backs, weeknights, weekends, and on-call duty, and to assist during emergencies and community disasters as directed.

Nice To Haves

At least one year of experience as a Medical Assistant is preferred.
Blood Draw training is highly preferred.

Responsibilities

Obtain and accurately document patients’ chief complaints and vital signs in accordance with clinic policy, using medical and pharmaceutical terminology.
Perform point-of-care testing before practitioner examinations according to established protocols or standing orders, and after examinations when written orders are received before discharge.
Perform approved procedures and collect and properly label laboratory specimens upon receipt of written orders.
Track ordered ancillary testing and specialty care to help coordinate patient care.
Prepare exam rooms between patient visits and set up trays and kits consistent with the patient’s chief complaint or practitioner request.
Provide patients or their parents, guardians, or caregivers with required information sheets, health education materials, resources, and consent forms as directed by the practitioner.
Complete authorization and referral processes when practitioners refer patients to specialty or ancillary care providers.
Participate as requested in clinic policy development and review, Performance Improvement and Quality Assurance projects, clinic committees, and facility, program, or site surveys.
Maintain a clean, safe, and sanitary work area; support clinic safety standards; follow equipment and supply guidelines; and help maintain accurate inventories of office, chart, and medical supplies.
Perform computer entry and retrieval of data related to direct patient care and assist with paperwork for admissions, transfers, discharges, deaths, AMA, and occurrence reports.
Use appropriate telephone etiquette, answer calls promptly, screen and refer calls according to policy, dispatch messages, and initiate calls for nursing staff to physicians, nursing administration, UR, and others as needed.
Respond promptly and professionally to patient requests, refer patient needs to appropriate staff, and alert the manager to undue delays in care.
Complete other tasks assigned by the supervisor or designee.
Participate, as directed, in emergencies and community disasters during scheduled or unscheduled hours.
Report perceived misconduct, including actual or potential violations of laws, regulations, policies, procedures, or organizational standards.