Medical Assistant, Float, Outpatient ACS MA

Denver Health and Hospital Authority • Denver, CO

10d • Onsite

About The Position

The School-Based Medical Assistant Float assists with coordinating and managing primary health services by providing float coverage at school-based sites according to staffing needs. The role provides clerical support, including outreach, registration, insurance verification, record and file maintenance, patient-flow coordination, and non-patient-care communications. It also supports Primary Care Practitioners with back-office duties, including medication and immunization maintenance and administration, patient rooming, and other tasks within the Medical Assistant scope.

The Medical Assistant Float schedules and registers patients, verifies insurance and eligibility, maintains registration work queues, and connects with site and community partners about clinic services. Clinical duties include taking vital signs and patient histories, identifying and communicating abnormal findings, preparing patients and rooms for examinations and procedures, assisting providers, administering medications and immunizations, obtaining EKGs, arranging tests and follow-up appointments, and documenting care. The role also supports referrals and other care coordination, maintains clinical supplies and equipment, follows safety and infection-control practices, and performs phlebotomy and laboratory procedures after competency is verified.

The position requires a post-high-school clinical Medical Assistant certificate, or one of the specified alternative qualifications; a completed 160-hour externship or qualifying outpatient patient-care experience; a Colorado Class R driver’s license; and BLS/CPR certification. One year of experience in school-age student services and bilingual skills are preferred. The stated schedule is days. Salary is $21.00–$26.26 per hour.

Requirements

• Post-high-school diploma or certificate from a clinical Medical Assistant school; alternatively, graduation from an accredited Licensed Practical Nursing program with an active LPN license, or completion of the 1997 DHHA Health Care Partner internal training program.
• Completion of a 160-hour externship, or six months of direct patient-care experience in an outpatient setting that includes phlebotomy, medication administration (including intramuscular and subcutaneous injections and immunizations), and medical/surgical asepsis procedures and techniques.
• Colorado Class R driver’s license.
• BLS/CPR certification from the American Heart Association or American Red Cross.
• Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
• Knowledge of and ability to use medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions for establishing a safe work environment.
• Knowledge of growth and development across the life span and ability to assess patient-status data and interpret relevant cultural information.
• Skill in assisting with treatments, taking vital signs, maintaining records, and recording test results.
• Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
• Ability to maintain quality-control standards, react calmly and effectively in emergencies, interpret and apply guidelines and procedures, communicate clearly, and use computers and computer systems.

Nice To Haves

• One year of experience working in school-age student services.
• Bilingual skills.

Responsibilities

• Schedule and register patients for clinic visits, including verifying insurance and eligibility.
• Monitor and maintain assigned registration work queues daily.
• Conduct outreach to school-site and community partners to inform them about clinic services.
• Evaluate patients’ need for services and provide access through school-based patient registries.
• Assist providers with procedures, using aseptic and sterile techniques; administer medications and immunizations; obtain EKGs, order tests as directed, and schedule follow-up appointments as directed.
• Take vital signs and basic historical patient data accurately and efficiently.
• Identify abnormal patient findings and promptly communicate patient concerns or significant health-status changes to the provider.
• Prepare patients for examinations and assist with examinations, splint applications, minor procedures, and other medically related tasks within scope of knowledge.
• Coordinate clerical information needed for patient care, including referrals, medical records, and faxing pertinent information.
• Assist patients with appointments and arrangements for tests and treatments prescribed by a medical provider.
• Assist providers in giving routine treatment instructions.
• Escort patients from reception to exam rooms and communicate extended waits or appointment delays.
• Document accurately and appropriately in the patient medical record.
• Prepare exam and treatment rooms with necessary instruments and supplies; maintain and restock clinical and office supplies and equipment.
• Maintain a safe environment and follow agency safety and infection-control practices; help identify safety and infection-control issues.
• Perform phlebotomy and laboratory procedures after competency is verified, and safely collect and process laboratory specimens.
• Administer immunizations according to Epic Best Practice Advisory recommendations and/or provider direction for students with consent.
• Participate in performance appraisals, competency reviews, and peer review; accept and provide constructive feedback and work toward jointly established goals.
• Promote courteous, respectful relationships with employees, physicians, patients, and visitors.
• Protect the confidentiality of patient information.

Benefits

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick time, and seven holidays.
• 100% paid parental leave for up to six weeks.
• Immediate eligibility for retirement plans with employer contributions up to 9.5%.
• Medical, dental, and vision plans, plus employer-paid disability and life insurance.
• Well-being programs, including an on-site employee fitness center and RESTORE Center.
• Free RTD EcoPass for public transportation.
• Childcare discount programs and discounts on brands, travel, and other perks.
• Tuition reimbursement and assistance.
• Education, coaching, and professional development through the Workforce Development Center, with career-growth and advancement pathways.
• Professional clinical advancement program and shared governance.
• Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the program.
• Eligibility as an employer for National Health Service Corps and Colorado Health Service Corps programs.
• Float-team premium pay of 15% on top of base pay, plus shift, weekend, and holiday differentials and certification pay.
• Flexible scheduling.
• Mentorship, supportive leaders, collaborative peers, and a thorough onboarding program.
• Clinical ladder, workforce development, and leadership and clinical growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed