Medical Assistant, Float, Outpatient ACS MA

Denver Health • Denver, CO

11d • $21 - $26

About The Position

The School-Based Medical Assistant Float works under general supervision to coordinate and support primary health services across school-based clinic sites according to staffing needs. The role provides clerical support, including outreach, patient registration, insurance verification, records maintenance, patient-flow coordination, and non-patient-care communications. It also supports primary care practitioners with back-office duties, including medication and immunization maintenance and administration, patient rooming, and other tasks within the Medical Assistant scope.

The Medical Assistant Float schedules and registers patients, maintains registration queues, conducts outreach to community partners, and helps connect patients with services. Clinical duties include taking vital signs and patient histories, identifying abnormal findings, communicating patient concerns to providers, preparing patients and rooms for examinations and procedures, administering medications and immunizations, obtaining EKGs, assisting with tests and treatments, and performing phlebotomy and laboratory procedures after competency is verified. The role maintains clinical supplies, records and documentation, and follows safety, infection-control, and confidentiality practices.

This is a day-shift, regular position. The stated pay range is $21.00–$26.26 per hour.

Requirements

• Post-high-school diploma or certificate from a clinical Medical Assistant school; or graduation from an accredited Licensed Practical Nursing program with an active LPN license; or completion of the 1997 DHHA Health Care Partner internal training program.
• Completion of a 160-hour externship, or six months of direct patient-care experience in an outpatient setting, including phlebotomy, medication administration (intramuscular and subcutaneous injections and immunizations), and medical/surgical asepsis procedures and techniques.
• Colorado Class R driver's license.
• Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
• Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
• Knowledge of and ability to use medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions for establishing a safe work environment.
• Knowledge of growth and development across the lifespan and ability to assess patient-status data and interpret relevant cultural information.
• Skill in assisting with treatments, taking vital signs, maintaining records, recording test results, and establishing effective working relationships with patients, employees, physicians, and the public.
• Ability to maintain quality-control standards, react calmly and effectively in emergencies, interpret and apply guidelines and procedures, communicate clearly, and use computers and computer systems.

Nice To Haves

• One year of experience working in school-age student services.
• Bilingual skills.

Responsibilities

• Schedule and register patients using information from school-based clinic consent forms, parents, and/or patients, including insurance verification and eligibility checks.
• Monitor and maintain assigned registration work queues daily.
• Conduct outreach to site and community-based partners to inform them about clinic services.
• Use school-based patient registries to evaluate needs and provide access to services.
• Assist providers with procedure setup, including aseptic and sterile techniques; administer medications and immunizations; obtain EKGs; order tests as directed; and schedule follow-up appointments.
• Take vital signs and basic patient-history information accurately and efficiently.
• Identify abnormal patient findings and promptly communicate concerns or significant changes in health status to the provider.
• Prepare patients for examinations and assist with examinations, splint applications, minor procedures, and other tasks within scope.
• Coordinate clerical information needed for patient care, including referrals.
• Assist patients with appointments and arrangements for provider-prescribed tests and treatments.
• Fax pertinent medical information and maintain patient medical records and other information.
• Assist providers with routine treatment instructions.
• Escort patients from reception to examination rooms and communicate information about extended waits or appointment delays.
• Document accurately and appropriately in patient medical records.
• Prepare examination and treatment rooms with necessary instruments and supplies; maintain and restock clinical and office supplies and equipment.
• Maintain a safe environment and follow agency safety and infection-control policies and procedures; help identify safety and infection-control issues.
• Perform phlebotomy and laboratory procedures after competency is verified, and safely collect and process laboratory specimens.
• Administer immunizations according to Epic Best Practice Advisory recommendations and/or provider direction for students with consent.
• Participate in performance appraisals, competency reviews, peer review, and jointly established performance goals; give and receive constructive feedback and apply it to practice.
• Promote positive, respectful relationships with employees, physicians, patients, and visitors.
• Protect the confidentiality of patient information.

Benefits

• Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
• 100% paid parental leave for up to six weeks.
• Immediate eligibility for retirement plans with an employer contribution of up to 9.5%.
• Medical, dental, and vision plans, plus employer-paid disability and life insurance.
• Well-being programs, including an on-site employee fitness center and the RESTORE Center.
• Free RTD EcoPass for public transportation.
• Childcare discount programs and discounts on brands, travel, and other perks.
• Tuition reimbursement and assistance.
• Education, coaching, professional development, and career advancement opportunities through the Workforce Development Center.
• Professional clinical advancement program and shared governance.
• Public Service Loan Forgiveness eligibility, with free student loan coaching and assistance navigating the program.
• Eligibility for National Health Service Corps and Colorado Health Service Corps programs.
• Float-team premium pay of 15% on top of base pay, plus shift, weekend, and holiday differentials and certification pay.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree