Medical Assistant

Urology of Indiana LLC•Carmel, IN

About The Position

The Medical Assistant provides administrative and clinical support to clinics. The role requires working independently and as part of a team while treating fellow staff members with respect and consideration. Duties may vary by office location and department structure. The Medical Assistant supports patient scheduling and records management, prepares patients and examination rooms, records vital signs in the EMR, and assists physicians with office procedures without administering medications. The role collaborates with nursing staff to provide patient care and follows OSHA compliance standards and related training requirements. Travel to other clinics may be needed; travel is primarily local during the business day, though some out-of-area and overnight travel may be expected. The position operates in a professional office environment and routinely uses standard office equipment. U.S. Urology Partners describes its workplace as guided by compassion, collaboration, respect, and accountability. The company offers medical, dental, and vision plans, HSA/FSA, 401(k) matching, an Employee Assistance Program, and other benefits.

Requirements

High school graduate or equivalent.
Medical Assistant degree from an accredited vocational institution, or a community college course in Medical Assisting.
Thorough knowledge of computer information systems.
Ability to solve practical problems and handle a variety of concrete variables where standardization is limited.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.

Nice To Haves

At least one year of experience is preferred.
Certification in Medical Assisting is strongly preferred.

Responsibilities

Answer incoming phone calls, address patient requests, and schedule appointments as needed.
Contact patients who miss appointments and reschedule them as needed.
Distribute patient records to medical staff, prepare new patient charts, and ensure medical information is accurate and available for review by appropriate personnel.
Process outgoing patient referrals as required.
Check out and discharge patients and collect necessary copayments.
Keep supplies properly stocked and maintain an effective work area.
Schedule patient appointments and medical procedures, including X-rays and diagnostic testing, using the EMR system as needed.
Obtain surgical and diagnostic insurance authorizations.
Prepare examination rooms, make necessary supplies available for patient care, clean rooms, and restock supplies.
Greet patients promptly and courteously, escort them to the lab or applicable examination room, and help prepare them for appointments.
Ensure medications brought by patients are placed in their charts and verify patient histories before physician visits.
Obtain and record patient vital signs, including weight, blood pressure, respiration, and pulse, in the EMR.
Assist physicians with office procedures as a second pair of hands without administering medications.
Collaborate with RNs and LPNs to provide high-quality patient care.
Maintain working knowledge of OSHA compliance standards and apply them in daily responsibilities.
Complete required training and in-services in a timely manner, including annual OSHA training and PPD placements.
Travel to other clinics as needed.