Medical Assistant (MA) - Webb Peds and Teens

Denver Health and Hospital Authority•Denver, CO

About The Position

The Medical Assistant works under general supervision in the Webb Peds Primary Care Clinic, assisting providers with back-office duties and providing nursing support. The role supports invasive procedures and medication administration, appointment and registration scheduling, clinical clerical functions, and smooth patient flow. The Medical Assistant also assists with patient care, records, referrals, tests, treatments, and follow-up within their scope and verified competencies.

Requirements

Completion of a clinical Medical Assistant training program resulting in a diploma or Certified Clinical Medical Assistant (CCMA), or a registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program with an active LPN license.
Completion of a 160-hour externship or six months of direct patient-care experience in an outpatient setting.
Current BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
Knowledge of and ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions for establishing a safe work environment.
Skill in assisting with a variety of treatments as directed, taking vital signs, maintaining records, and recording test results.
Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards, react calmly and effectively in emergencies, interpret and apply guidelines and procedures, and communicate clearly.
Ability to learn and become proficient in electronic health record documentation.
Ability to use equipment and technology safely for patient care after completing applicable training and competency requirements.

Nice To Haves

One year of experience working in school-age student services.
Bilingual skills.

Responsibilities

Accurately obtain vital signs and basic patient history; identify abnormal findings and promptly communicate patient concerns or significant health-status changes to a provider or RN.
Prepare for provider procedures using appropriate aseptic and sterile techniques; safely administer medications and immunizations by oral, IM, subcutaneous, or intradermal routes; obtain EKGs and order tests as directed; schedule specialty and follow-up appointments as directed.
Prepare patients for examinations, assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within scope of knowledge.
Coordinate clerical information needed for patient care, including referrals, appointment assistance, faxing pertinent medical information, maintaining medical records and confidentiality, arranging prescribed tests and treatments, providing routine treatment instructions with a provider or RN, and coordinating test results and patient follow-up.
Escort patients from reception to exam rooms and communicate extended waits or appointment delays.
Document accurately and appropriately in patient medical records.
Report changes in patient condition to the appropriate healthcare provider in a timely manner.
Prepare examination and treatment rooms with necessary instruments and supplies; maintain clinical and office supplies and equipment, including sterilizing and restocking rooms.
Maintain a safe environment and follow agency safety and infection-control practices; help identify safety and infection-control issues.
Participate in routine performance appraisals, competency reviews, and peer review; accept and provide constructive feedback, integrate feedback into practice, and work with the manager to achieve jointly set goals.
May perform phlebotomy and laboratory procedures after competency verification; safely collect and process laboratory specimens.

Benefits

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick time, and seven holidays.
100% paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans; employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center at the Denver Health main campus and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands, travel, and other perks.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center, supporting career growth and advancement pathways.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the PSLF program.
National Health Service Corps and Colorado Health Service Corps eligible employer.