About The Position

Supports administrative and clinical requirements of physicians and other licensed medical staff. Assists in obtaining patient vital signs, updates patients’ charts, compiles related statistical data and policy/procedure/practice, regulatory requirements, and JCAHO standards. Responsible for administering care to clinic patients under the supervision of the physician and other licensed medical staff.

Requirements

  • High school diploma or equivalent required
  • Basic Life Support (BLS) required from the American Heart Association
  • Graduation from an accredited Medical Assistant Program with successful completion of a nationally recognized certification exam required.
  • Acceptable organizations are: CMA - American Association of Medical Assistants, RMA - American Medical Technologists, CMA(MEDCA) - Medical Career Assessments, RMA(ARMA) - American Registry of Medical Assistants, CMA - National Association for Health Professionals, CCMA - National Healthcare Association, NRCMA - National Association for Health Professionals
  • Recognizes life-threatening situations, responds, and activates emergency services
  • Effectively communicates with all customers, staff, and providers in-person and via phone, including greeting, identifying self by name and role, and returning calls in a timely manner
  • Must be able to see, hear, read, and have manual ability to use office and clinical equipment
  • Much standing, walking, bending, and lifting
  • May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material
  • BLS - American Heart Association

Nice To Haves

  • 1 year clinical experience in an outpatient clinical setting preferred

Responsibilities

  • Maintains patients’ rights, confidentiality, dignity, and well-being
  • Maintains an accurate, relevant record of patient care and patient contact per visit and per telephone
  • Collects and processes all point of care, lab, and pathology samples per CFVH policy
  • Performs quality and safety checks on all waived testing equipment and supplies per CFVHS policies
  • Performs patient education under the direction of the Provider
  • Administers and records treatments, dressing changes, medications, and therapies under the direction and order of the LIP.
  • Chaperones, sets up for, and assists providers in procedures and examinations as needed
  • Properly handles and prepares reusable instruments for return to Central Sterile Processing for sterilization
  • Disposes of biohazard and pharmaceutical waste per OSHA guidelines and per CFVH Policy
  • Maintains a clean patient care environment by following Infection Prevention Standards for between patient cleaning and terminal cleaning
  • Ensures appropriate supply stock and instrument supplies in designated areas
  • Performs front desk reception to include greeting patients and scheduling appointments
  • Assists clerk/receptionist with ICD and CPT coding, input to computer for billing, insurance, and QA purposes
  • Coordinates and communicates with outside healthcare partners such as home health, hospice, DME companies, community paramedics, and ACO, to carry out the provider directed patient plan of care
  • Monitors Epic In Basket and responds to all messages in an appropriate time frame
  • Performs components of well visits or physicals as directed by the provider
  • Performs scheduled nursing visits as directed by the provider
  • Completes all required documentation for each patient visit prior to provider beginning visit
  • Performs High Level Disinfection according to CFVH policy and manufacturer’s instructions
  • Floats to other clinics as assigned
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