Medical Assistant - Primary Care Adult Internal Medicine

Allina Health•Buffalo, MN
•$22 - $30•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. This Medical Assistant role supports providers and nursing staff in delivering timely, quality patient care in a patient-centered primary care setting. The position is based at Isles Clinic in Minneapolis and works four 10-hour daytime shifts per week, totaling 40 hours weekly. There are no weekend or holiday shifts. The role may occasionally involve collaboration and support at other clinics in the region. The Medical Assistant helps room patients, manage patient flow, gather and document medical information, administer medications and injections, assist with procedures, and communicate with patients. The position also supports specimen handling, test-result coordination, delegated electronic medical record messages, patient education, and other clinical and administrative tasks. It contributes to a safe care environment by following policies and procedures, maintaining supplies and equipment, and reporting safety or patient-care concerns. A $2,000 starting bonus is available to eligible external candidates. Pay is $22.04 to $30.01 per hour; the starting rate depends on factors such as experience, education, and any applicable union agreement. Additional differentials may be available for certain shifts or work. Benefits and eligibility vary by FTE and union representation.

Requirements

  • Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies.
  • Must have completed a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
  • Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
  • Must have current BLS certification from the American Heart Association, current BLS certification from the American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

  • High school diploma or GED.
  • Previous Medical Assistant experience.
  • Knowledge of medical terminology.
  • Medical Assistant certification, such as CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), or CMAA (NHA).

Responsibilities

  • Room patients, manage patient flow, and obtain adequate patient medical information and data.
  • Collect and confirm patient information through interviews, questionnaires, and vital signs, and accurately document it in the electronic medical record according to documentation standards.
  • Assist patients in preparing for physician examinations, including providing psycho-emotional support as necessary.
  • Collect, label, and process specimens.
  • Facilitate obtaining laboratory and imaging results.
  • Work with the electronic medical record in-basket, responding to messages as delegated by a registered nurse or provider.
  • Help cover the front desk and provide backup for patient registration and scheduling as needed.
  • Perform patient-care tasks delegated by a provider or registered nurse, including administering injections.
  • Assist with procedures.
  • Support patient care and reinforce information about tests, laboratory work, procedure preparation, treatment plans, preventative care, and other health information.
  • Coordinate test and procedure results with a provider or registered nurse.
  • Prepare refill information for provider review and prescribing as needed.
  • Assist with patient transportation as needed.
  • Contribute to a safe environment for patients, visitors, and employees.
  • Report environmental risks and equipment malfunctions to a supervisor and through safety huddles.
  • Use equipment in accordance with policies, procedures, and manufacturer directions or standards.
  • Follow policies, procedures, standard work, and proper techniques when providing patient care.
  • Clean, stock, and maintain inventory for examination, medication, and supply rooms.
  • Report acute problems and changes in a patient's condition.
  • Apply high-reliability safety principles to all interactions.
  • Perform other duties as assigned.

Benefits

  • Medical and dental benefits.
  • PTO and time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support benefits to help navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being resources, including well-being dollars, dedicated well-being navigators, programs, activities, personal coaching, and tools.
  • A $2,000 starting bonus for eligible external candidates.
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