Medical Assistant - Primary Care Adult Internal Medicine

Allina Health System•Minneapolis, MN

3d•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. Its mission is to provide exceptional care by preventing illness, restoring health, and providing comfort. The organization emphasizes whole-person care, employee well-being, and career development. The Medical Assistant supports providers and nursing staff in delivering timely, quality patient care. The role includes rooming patients, managing patient flow, gathering and documenting patient information, administering medication, assisting with procedures, and communicating with patients. This position is based at Isles Clinic in Minneapolis’ Uptown neighborhood and works four 10-hour daytime shifts per week. There are no weekend or holiday shifts. Occasional support at other clinics in the region may be required.

Requirements

Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies.
Must have completed a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
Must have one of the following: current BLS certification from the American Heart Association; current BLS certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire.

Nice To Haves

High school diploma or GED.
Previous Medical Assistant experience.
Medical terminology knowledge.
Medical Assistant certification preferred. Accepted certifications include CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), and CMAA (NHA).

Responsibilities

Room patients, manage patient flow, and obtain and document relevant patient information, including interview responses, questionnaires, and vital signs, in the electronic medical record.
Help patients prepare for physician examinations and provide psycho-emotional support as needed.
Collect, label, and process specimens; facilitate lab and imaging results; and coordinate test and procedure results with the provider or RN.
Respond to electronic medical record inbox messages as delegated by an RN or provider.
Perform patient care tasks as delegated by a provider or RN, including administering injections and assisting with procedures.
Support patient care and reinforce information about tests, laboratory work, procedure preparation, treatment plans, prevention, and other health matters.
Prepare refill information for provider review and prescribing, as needed.
Help cover the front desk and provide backup for patient registration and scheduling, as needed.
Assist with patient transportation, as needed.
Promote a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions to the supervisor and through safety huddles.
Use equipment according to applicable policies, procedures, manufacturer directions, and standards.
Follow policies, procedures, standard work, and proper techniques when providing patient care; apply high-reliability safety principles to interactions.
Clean, stock, and maintain inventory for examination, medication, and supply rooms.
Report acute problems and changes in a patient’s condition.
Perform other duties as assigned.

Benefits

Medical and dental benefits.
PTO/time away.
Retirement savings plans.
Life insurance.
Short-term and long-term disability.
Voluntary benefits, including vision, legal, and critical illness coverage.
Tuition reimbursement or continuing medical education, as applicable.
Student loan support and resources for the Federal Public Service Loan Forgiveness Program.
Well-being resources, including well-being dollars, dedicated well-being navigators, programs, activities, personal coaching, and tools.
A $2,000 starting bonus is available for eligible external candidates.