Medical Assistant

CHC • Edmonds, WA

13d

About The Position

The Medical Assistant works as part of a team with clinic healthcare providers and support staff. The role escorts patients to exam rooms, assists with identifying medical problems, and helps providers with minor diagnostic procedures and treatments. Duties also include taking vital signs, maintaining records, recording test results, and supporting efficient patient flow and clinic operations. The assistant performs clinical tasks as directed, including specimen collection and in-house testing, and documents services accurately and promptly.

The position also includes patient-facing reception duties as needed, preparation and maintenance of exam and procedure rooms, coordination of health information and referrals, inventory and equipment upkeep, and adherence to infection-control and attendance standards.

Requirements

• High school graduate or equivalent.
• Graduate of an accredited Medical Assisting program, or at least one year of experience working as a medical assistant.
• Read, speak, understand, and write proficiently in English.
• Work independently and be self-directed, while also working effectively in a team environment.
• Organize, prioritize, and coordinate multiple activities and tasks.
• Work with initiative, energy, and effectiveness in a fast-paced environment and remain calm and effective in high-pressure and emergency situations.
• Produce work in high quantity and quality and solve problems creatively.
• Use multi-line telephones and other office machines.
• Demonstrate proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Have knowledge of medical terminology.
• Hold Medical Assistant–Certified or Interim certification with the State of Washington.
• Hold Basic Life Support for Healthcare Providers (CPR/AED); certification must be obtained at hire.
• Have verified immunity to measles, mumps, rubella (MMR), and varicella (chickenpox), demonstrated through vaccination records or titer results. Medical or religious accommodation requests may be reviewed case by case.

Nice To Haves

• Bilingual skills.
• One year of customer-service-related experience working with the general public.
• Experience in a medical practice with multiple providers.
• ICD-10 coding experience.
• CPT-4 coding experience.
• Experience working with insurance or billing in a healthcare setting or insurance organization.
• Experience with healthcare information systems, such as electronic health records and practice management systems.
• Experience working with low-income, multi-ethnic populations.

Responsibilities

• Greet patients, interpreters, and visitors in person and by phone; respond to inquiries, take messages, and provide accurate information about schedules and services.
• Monitor schedules and patient arrivals, help sequence patients, and assist coworkers to maintain efficient patient flow.
• Assist providers with minor diagnostic procedures, treatments, and patient education as directed.
• Demonstrate knowledge of examination, diagnostic, and treatment room procedures.
• Coordinate health-information tasks with Health Information Specialists.
• Review scheduled appointments in advance and obtain needed information, such as immunization registry records, emergency room records, specialty reports, and diagnostic results.
• Perform capillary and venous blood withdrawal as directed.
• Perform intradermal, subcutaneous, and intramuscular injections as directed.
• Administer eye drops and topical ointments as directed.
• Label and store specimens and tests appropriately.
• Perform in-house laboratory testing and deliver on-site results to providers.
• Review and complete assigned tasks promptly and document services accurately and timely, including submission of billing codes.
• Schedule patients for procedures and provide required paperwork and instructions.
• Keep exam and procedure rooms stocked, organized, clean, safe, and prepared before and after each patient encounter.
• Prepare instruments and materials for treatment procedures.
• Follow inventory, supply-monitoring, and purchasing protocols; order supplies as assigned.
• Follow protocols for calibration, cleaning, disinfection, and sterilization of instruments and equipment, and report maintenance or repair needs.
• Perform quality-control testing as directed for CLIA-waived in-house laboratory tests.
• Process diagnostics and urgent referrals as delegated.
• Perform Medical Receptionist duties as needed and assist other departments when called upon.
• Adhere to organizational infection-control practices and the written plan.
• Meet attendance standards needed for daily operations and continuity of patient care.

Benefits

• Health insurance, including medical, dental, and vision coverage.
• Up to 120 hours of vacation time, prorated by FTE every 12 months.
• Paid sick leave.
• 10 paid holidays.
• 403(b) Safe Harbor retirement plan with employer match.
• Disability insurance.
• Life insurance.
• $0.75 per hour for employees who test proficiently in a second language.
• $4,000 sign-on bonus for Certified Medical Assistants who are eligible new hires; current employees, internal transfers, and rehires are not eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED