Medical Assistant - Certified - Specialty Care (Urology) Clinics - Full Time (1.0 FTE) / Days

Island Health Careers•Anacortes, WA

1d•Onsite

About The Position

The Medical Assistant supports clinical operations at Island Health’s Specialty Care (Urology) Clinic in Anacortes, Washington. Under the direction of the Clinic Manager, the role provides direct patient care, manages patient flow, serves as a patient advocate and liaison with outside entities, and helps maintain clinic safety and proper protocols. The position provides care to patients of all ages and supports a positive, coordinated experience for patients and team members. The Medical Assistant rooms patients, collects and documents medical information, assists with physical examinations, handles telephone patient situations, and administers vaccines and medications under the direction of a Physician or Advanced Practice Clinician. The role also conducts EKG and spirometry testing and performs tests in a CLIA-waived lab. Additional duties include coordinating patient services, maintaining accurate records and inventories, supporting quality assurance and infection-control practices, and complying with HIPAA and confidentiality requirements. This is an onsite, full-time, day-shift position (1.0 FTE). The listed salary range is $22.97–$34.45 per hour.

Requirements

Maintain a current Medical Assistant-Certified credential issued by the Washington State Department of Health.
Maintain current BLS certification.
Maintain national Medical Assistant certification from AAMA or NHA.
Demonstrate excellent written and verbal communication skills and communicate effectively with individuals from multiple disciplines.
Demonstrate strong attention to detail, accuracy, and thoroughness.
Monitor own work to ensure quality and demonstrate excellent prioritization skills.
Identify and use technology applications to improve efficiency and accuracy in support of clinic operations.
Understand issues and make decisions regarding data acquisition and management related to Electronic Medical Records.
Interact positively with administration, directors, managers, supervisors, peers, co-workers, subordinates, patients, and visitors.

Nice To Haves

Two years of previous clinical experience in an outpatient physician practice.

Responsibilities

Room patients, collect medical data, document information for the visit, and assist with physical examinations.
Process patient situations over the telephone to determine the appropriate medical attention.
Administer vaccines and medications by IV, PO, IM, and SQ routes under the direction of a Physician or Advanced Practice Clinician.
Conduct EKG and spirometry testing.
Perform tests in a CLIA-waived lab under the direction of a Physician or Advanced Practice Clinician, including glucose tests, OGTT, INR, drug screens, pregnancy tests, and TB tests.
Facilitate and manage clinic flow and provide direct patient care to patients of all ages.
Coordinate and facilitate the exchange of information regarding the patient process.
Use information systems accurately and confidentially.
Advocate for patients through effective communication with patients, families, and staff about treatment, tests, procedures, medications, and hospitalizations.
Coordinate services between the clinic and other healthcare entities, including insurance, medical referrals, public health, and social services.
Provide legible, pertinent, complete, and timely documentation and perform record checks as designated by clinic policies and protocols.
Support safe, cost-effective, quality care and consistently follow clinic policies and procedures.
Follow universal body substance isolation and other infection-control policies and procedures.
Provide appropriate feedback to peers and supervisors about system or staff performance issues affecting safe, quality care.
Monitor inventories, quality assurance requirements, standards, and other patient-related needs.
Assist with stocking medical and pharmaceutical supplies and notify appropriate staff when inventory is low.
Enter data for the state-supplied childhood vaccine program.
Document oxygen tank checks, check for outdated supplies and medications, and document medical refrigerator temperatures and adjust them when necessary.
Maintain clinical and professional expertise through continuing education.
Comply with Island Hospital HIPAA Compliance Policies and confidentiality agreements.
Meet regular attendance standards and remain at or below average sick-utilization levels.