About The Position

The Medical Assistant supports clinical operations at Island Health’s Specialty Care (Urology) Clinics in Anacortes, Washington. Under the direction of the Clinic Manager, the role provides direct patient care, manages patient flow, advocates for patients, coordinates information and services with outside entities, and supports clinic safety and adherence to protocols. The position is full-time (1.0 FTE), onsite, and scheduled for days. The listed salary range is $22.97–$34.45 per hour. The Medical Assistant rooms patients, gathers and documents medical information, assists with examinations, responds to telephone situations to determine appropriate medical attention, and performs tests and administers medications under the direction of a Physician or Advanced Practice Clinician. The role serves patients of all ages and includes maintaining accurate records, inventories, quality assurance, infection-control practices, and required clinic documentation. The position also requires maintaining professional expertise through continuing education and following Island Hospital’s HIPAA compliance and confidentiality requirements.

Requirements

  • Maintain a current Medical Assistant-Certified credential issued by the Washington State Department of Health.
  • Maintain current BLS certification and a national Medical Assistant certification from AAMA or NHA.
  • Demonstrate excellent written and verbal communication skills and communicate effectively with individuals from multiple disciplines.
  • Demonstrate strong attention to detail, accuracy, and thoroughness.
  • Monitor own work to ensure quality and demonstrate excellent prioritization skills.
  • Identify and use technology applications to improve efficiency and accuracy in support of clinic operations.
  • Understand issues and make decisions regarding data acquisition and management related to Electronic Medical Records.

Nice To Haves

  • Two years of previous clinical experience in an outpatient Physician practice is preferred.

Responsibilities

  • Room patients, collect medical data, document the appropriate visit, and assist with physical examinations.
  • Process patient situations over the telephone to determine the appropriate medical attention.
  • Under the direction of a Physician or Advanced Practice Clinician, administer vaccines and medications by IV, PO, IM, and SQ routes; conduct EKG and spirometry testing.
  • Under the direction of a Physician or Advanced Practice Clinician, administer tests in the CLIA-waived lab, including glucose tests, OGTT, INR, federal and non-federal drug screens, pregnancy tests, and TB tests.
  • Facilitate and manage clinic flow.
  • Provide direct patient care to patients of all ages.
  • Facilitate the exchange and coordination of information regarding the patient process.
  • Use information systems consistently and confidentially, and maintain accurate records.
  • Advocate for patients by communicating with patients, families, and staff about treatment, ordered tests, procedures, medications, and hospitalizations.
  • Coordinate services between the clinic and other healthcare entities, including insurance, medical referrals, public health, and social services.
  • Provide legible, pertinent, complete, and timely documentation.
  • Perform record checks as designated by clinic policies and protocols.
  • Address safety issues and use resources to provide cost-effective, quality care.
  • Follow clinic policies, procedures, universal body substance isolation protocols, and other identified infection-control requirements.
  • Provide appropriate feedback to peers and supervisors about system or staff performance issues affecting safe, quality care.
  • Monitor inventories, quality assurance requirements, standards, and other patient-related needs.
  • Stock medical and pharmaceutical supplies and notify appropriate staff when inventory is low.
  • Enter data for the state-supplied childhood vaccine program.
  • Document oxygen tank checks and check for outdated supplies and medications.
  • Document medical refrigerator temperatures and adjust when necessary.
  • Maintain clinical and professional expertise through continuing education.
  • Follow Island Hospital HIPAA Compliance Policies and Confidentiality Agreements.
  • Interact positively with administration, directors, managers, supervisors, peers, co-workers, subordinates, patients, and visitors.
  • Meet regular attendance standards and remain at or below average sick-utilization levels.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Generous paid time off and extended illness benefits
  • Life insurance and long-term disability coverage
  • Vested retirement contributions
  • Flexible spending accounts
  • Tuition reimbursement
  • Student loan repayment programs
  • Employee recognition events
  • Supportive, community-focused team
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