Medical Assistant

Advocate Health and Hospitals Corporation•Rutherfordton, NC

2d•Onsite

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice and follows applicable policies and procedures. The role supports an Obstetrics/Gynecology practice, completing patient rooming, clinical procedures, laboratory duties, testing, medication and vaccine administration, and other clinic operations. The Medical Assistant maintains age-appropriate care knowledge, effective communication and teamwork, and a clean, stocked, safe work environment. The position may also support teammate onboarding, serve as a role champion, or participate on a committee. The schedule is Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 7 a.m. to 2 p.m. The employee must be able to travel between offices.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training or EMT education where specified by the applicable division; some divisions accept two years of verifiable full-time Medical Assistant experience within the last five years in lieu of program completion.
Two years of experience in a clinical practice setting as a Medical Assistant.
Current American Heart Association BLS certification is required in some divisions; in others it must be obtained within 45 days unless the department leader determines it is not required.
CMA or RMA certification or registration from an accepted national organization; accepted credentials vary by division and include organizations such as AAMA, NHA, AMT, NCCT, and others listed in the posting.
Successful completion of Atrium Health’s competency assessment where required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and to wear protective clothing and equipment as needed.
Ability to operate equipment necessary to perform the job.
Ability to travel between offices.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.
Professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, or SPICE or OSHA/IP certificate holder for the unit is recognized in the Wake Forest division.
Successful completion of a system-approved program to become a primary trainer for new teammates is required in the Greater Charlotte division.
Achieving six points from the list of additional market responsibilities is specified for the Wake Forest division.

Responsibilities

Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the specialty area.
Complete patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, lab order and requisition preparation, and results tracking.
Perform point-of-care testing as ordered and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely in accordance with medication administration rights.
Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, appointment scheduling, and referrals.
Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
Maintain a clean work environment and clean instruments and equipment appropriately.
Ensure equipment and supplies are in working order and work areas are stocked.
May assist with training and onboarding teammates, serve as a role champion, or participate on a committee.
Provide care appropriate to patients’ ages, applying knowledge of lifespan growth and development and interpreting patient-status information to meet age-specific needs.