Medical Assistant - South Hadley Adult Medicine

Baystate Health • South Hadley, MA

1d • Onsite

About The Position

Baystate Health is seeking a Medical Assistant (MA) to join our Adult Medicine team in South Hadley, Massachusetts. Our practice offices are part of a multi-specialty medical group with nearly 1,000 physicians and advanced practitioners serving patients across more than 60 locations in Western Massachusetts. The Medical Assistant role offers the opportunity to work in collaboration with the multi-disciplinary care team to ensure smooth patient transitions, maintain accurate medical records and support providers during examinations, testing and procedures.

Requirements

• High School diploma or GED required
• CPR-Basic Life Support of Healthcare Provider required from the American Heart Association required
• Graduate of an accredited MA program preferred OR demonstrated competencies of MA I (evaluated by hiring manager) with minimum 1 year experience in a medical office.
• Graduate of an accredited MA program OR demonstrated competencies of MA II (evaluated by hiring manager for level hiring for) with minimum 3 years’ current relevant medical assistant experience in a medical practice setting.
• Graduate of an accredited MA program with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting preferred OR demonstrated competencies of MA III (evaluated by hiring manager) with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting OR minimum of two years as an MA II at a Baystate Health with demonstrated competencies of MA III.
• Minimum of two years as an MA III at Baystate Health with demonstrated competencies for promotion to MA IV.
• Graduate of an accredited MA program and registered/certified by a third-party credential body.
• Credentialing must be awarded by a third-party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT).
• GED or HiSET (Required)
• Basic Life Support - American Heart Association
• Certified Medical Assistant - Other

Nice To Haves

• MAI - Graduate of an accredited MA program preferred
• MAIII - Graduate of an accredited MA program with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting preferred OR demonstrated competencies of MA III (evaluated by hiring manager) with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting OR minimum of two years as an MA II at a Baystate Health with demonstrated competencies of MA III.
• MAIV - (Internal career ladder) Minimum of two years as an MA III at Baystate Health with demonstrated competencies for promotion to MA IV.

Responsibilities

• Room patients for intake, gather vital signs, review histories, document medications, and complete required site-specific screening forms in the Electronic Health Record.
• Prepare treatment rooms, chaperone patients, and assist providers during examinations, testing, and in-office procedures.
• Implement provider orders and standing protocols, process prescription refills, obtain prior authorizations, and accurately document all data within established timeframes.
• Perform independent procedures as approved by the provider, including EKGs, vision/hearing screenings, and point-of-care testing. Perform phlebotomy and administer immunizations in strict accordance with organization policy.
• Review discharge instructions with patients, provide educational resources, process referrals, and schedule follow-up appointments.
• Assist in visits and procedures for patients seeking abortion services or services for pregnancy loss, such as collecting supplies, printing consents, organizing instruments and medications, and/or assisting during the insertion of cervical dilators for surgical abortion procedures.
• Assist provider with pelvic and breast exams for all patients.
• Assist with cervical cytology screening and filling out appropriate forms.
• Assist with in-office surgical procedures such as miscarriage management, biopsies, colposcopy, and LEEP procedures of the cervix.
• Assists with transgender and non-binary patients seeking gender-affirming therapy and/or surgery.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings and employer match.
• Generous PTO for eligible employees.
• Up to $2,000.00 for eligible external hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED