Medical Receptionist - Adult Medicine - Springfield
Trinity Health•Springfield, MA
•$18 - $24•Onsite
About The Position
We are seeking a motivated professional to support patient registration, scheduling, and front office operations as part of a collaborative, fast-paced team in our Adult Medicine Practice. This role is ideal for someone looking to thrive in a dynamic, high-energy environment and make a real impact every day.
Requirements
- High school diploma or equivalent
- Excellent keyboard skills.
- Proficiency in a Windows based computer environment and Microsoft Office products.
- Accuracy and dependability required.
Nice To Haves
- Experience within a medical office or billing department preferred.
- Knowledge of patient billing and medical terminology preferred.
Responsibilities
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
- Verifies active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribes format.
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
- Schedules patient appointments based on department protocols in order to maximize provider productivity.
- Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration.
Benefits
- Great benefits effective day 1!
- Patient-centric environment
- Career growth and advancement potential
- Diverse and inclusive culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
