Medical Assistant

Planned Parenthood•Sarasota, FL

9d•$0 - $18•Onsite

About The Position

Planned Parenthood of Florida is hiring a Medical Assistant for its North Tampa health center. The role primarily supports front-office operations, including patient registration, appointment scheduling, insurance verification, payment collection, documentation, and customer service. The employee will be cross-trained to provide back-office Medical Assistant support as operational needs require. The position supports the organization’s mission to provide accessible sexual and reproductive health care. Responsibilities may include patient intake, STI screenings and point-of-care testing, patient education on birth control and pregnancy-related services, preparing and sanitizing exam rooms, assisting with clinical tasks and procedures, and lab work. The role requires maintaining accurate and confidential patient records, working collaboratively in daily health center operations, and serving diverse communities with respect and care. The position may occasionally require support at another health center location. Employment requires a Level 2 background screening through Florida’s Care Provider Background Screening Clearinghouse. Hourly compensation starts at $18.00, commensurate with experience and local market conditions. Eligible benefits begin the first of the month following 30 days from the hire date; the organization offers generous paid time off and holidays.

Requirements

High school graduate or equivalent.
Experience working with the public.
Ability and willingness to primarily support front-office operations while completing cross-training for back-office Medical Assistant responsibilities.
Ability to learn ultrasound support, procedural assistance, AB lab functions, and other skills as determined by the affiliate.
Strong understanding of and personal commitment to reproductive rights and Planned Parenthood’s mission.
Strong organizational, communication, and decision-making skills.
Commitment to efficiency and quality.
Comfort discussing sexuality, contraception, sexually transmitted infections, and pregnancy options.
Ability to recognize and respond appropriately to sensitive situations.
Strong commitment to the organization’s mission and values.
Ability to relate to and care for diverse populations and communities.
Conscientious, cooperative, detail-oriented, dependable, and accountable.
Friendly and professional demeanor that helps patients feel comfortable.
Completion of a Level 2 background screening through Florida’s Care Provider Background Screening Clearinghouse as a condition of employment.

Nice To Haves

At least one year of hands-on clinical experience as a Medical Assistant is preferred; new graduates from accredited Medical Assistant programs may be considered.
Medical care and reproductive health experience is helpful.
Experience with Microsoft Office Suite is preferred.
Bilingual skills in Spanish or Creole are strongly preferred.

Responsibilities

Support front-office operations by greeting and registering patients, scheduling appointments, verifying insurance, collecting payments, maintaining accurate documentation, and providing customer service.
Complete patient intake, including medical and social histories, and perform STI screenings and point-of-care testing.
Educate patients in a non-directive manner about birth control options and pregnancy-related services to support informed decision-making.
Prepare and sanitize exam rooms between patients.
Assist with clinical tasks, procedural support, and laboratory work in accordance with medical standards.
Maintain accurate patient records and documentation while upholding confidentiality and compliance standards.
Support daily health center operations through cross-functional collaboration, flexibility, and accountability.
Complete cross-training and provide back-office Medical Assistant support as operational needs require.
Occasionally support another health center location when operational needs arise.