Medical Assistant, Breast Health & Surgical Oncology

Sutter Health•San Mateo, CA

4d•$34 - $47

About The Position

Provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the team with implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs duties under the direction of a clinician. The position is in Breast Health & Surgical Oncology and includes cross-training in Plastic Surgery, with coverage at Plastic Surgery San Mateo and Plastic Surgery Los Altos as needed. Employees may handle hazardous or potentially hazardous drugs as part of their work, including managing, storing, preparing, receiving, unpacking, transporting, disposing of, or administering them, in accordance with NIOSH and USP 800 guidelines. The position is full-time, regular, non-exempt, with an 8-hour day shift, Monday through Friday, and occasional weekend requirements. The pay range is $33.66 to $47.12 per hour; the applicable range may vary by work location. Starting pay considers factors including experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship, verified on the MA school website.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competency and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including prioritizing assignments and meeting deadlines within standardized operating procedures and scientific methods.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care teams through back-office and patient-related tasks.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Support patient confidence and cooperation through effective patient interaction.
Perform duties under the direction of a clinician.
Cross-train in Plastic Surgery and cover Plastic Surgery San Mateo and Plastic Surgery Los Altos as needed.