MEDICAL ASSISTANT

StrideCare•Charleston, SC

11d

About The Position

StrideCare is seeking a dedicated, compassionate Medical Assistant to support exceptional patient care in an outpatient setting. The role combines clinical and administrative work, supporting patients and the healthcare team while helping ensure smooth daily clinic operations. The Medical Assistant also participates in cross-training, may provide coverage at other clinics, and collaborates with clinic colleagues to support an efficient and welcoming environment.

Requirements

High school diploma.
Graduation from an accredited Medical Assistant program or completion of an equivalent program.
At least 1 year of experience in a physician's office or hospital.
Current basic life support certification, or ability to complete the course within the first 30 days of employment.
Administrative skills, including answering phone calls, scheduling appointments, and greeting patients.
Effective communication with patients, families, and other members of the healthcare team.
Time management skills.
Cleanliness and adherence to protocols.
Attention to detail.
Proficiency with Athena EHR or a similar electronic health record system.
Bilingual in Spanish and English.
Working knowledge of managed care basics and experience with managed care and Medicare populations.
Ability to stand and walk during various tasks; full range of body motion, including handling and lifting patients; manual and finger dexterity and eye-hand coordination; and occasional lifting and carrying of items weighing up to 30 pounds.

Nice To Haves

Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).

Responsibilities

Greet patients and escort them to exam rooms.
Obtain and record patient height, weight, blood pressure, pulse, respiration, and temperature.
Measure and fit patients for compression stockings and assist them with putting them on.
Take before-and-after pictures of patients.
Stock rooms and clean and prepare them for procedures.
Assist with room and tray setup for patient procedures.
Assist the RN and PA with preparing medications and filling syringes, as permitted by state law.
Provide patients with pre- and post-procedure instructions and prescriptions, and support their understanding and compliance.
Coordinate day-to-day clinic scheduling and patient flow.
Provide excellent customer service and treat patients and team members with compassion and respect.
Maintain autoclave spore compliance records.
Assist with medical supply inventory, including ordering, receiving, organizing, and scanning supplies in and out, while keeping information in medical management software accurate and current.
Protect patient privacy and maintain confidentiality in accordance with HIPAA.
Troubleshoot and resolve day-to-day issues.
Follow standards and procedures to maintain a safe, secure, and healthy work environment and comply with applicable professional standards, policies, and federal, state, and local regulations.
Assist in training new staff on policies and procedures.
Perform other duties delegated by the team lead, RN, physician, or practice manager.
Participate in cross-training to gain proficiency in clinic functions.
Provide coverage for other clinics as needed and collaborate with colleagues across clinics.
Pursue continuous learning and skill development to support clinic efficiency.