Medical Assistant - NOEH Outpatient Clinic

LCMC Health•New Orleans, LA

6d•Onsite

About The Position

Are you a compassionate, patient-focused Medical Assistant looking to join a team where your contributions truly matter? As a Medical Assistant (MA) or Certified Medical Assistant (CMA), you'll play a vital role in delivering exceptional patient care and creating a welcoming experience for every individual who walks through our doors. You'll work alongside physicians and clinical staff in a fast-paced primary care setting, helping patients navigate their healthcare journey with confidence and compassion. If you're known for your positive attitude, strong clinical skills, and ability to anticipate patient needs before they even ask, we'd love to meet you.

Requirements

High School Diploma, GED, or equivalent required. Or two (2) years of relevant healthcare experience.
Current American Heart Association (AHA) Basic Life Support (BLS) Certification required.
Accepted Medical Assistant Certifications: American Association of Medical Assistants (AAMA) Certified Medical Assistant (CMA), National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA), National Performance Specialists (NPCE) Certified Medical Assistant, Nationally Registered Certified Medical Assistant (NRCMA), National Center for Competency Testing (NCCT) Medical Assistant Certification.

Responsibilities

Obtain and document vital signs, recognizing and reporting abnormal findings.
Assist with patient intake, rooming, and clinic flow.
Schedule new and follow-up appointments.
Recognize and appropriately respond to emergencies.
Maintain exam rooms, supplies, linens, and equipment.
Prepare, clean, and disinfect clinical equipment according to policy.
Collect, prepare, and transport laboratory specimens as needed.
Support patient comfort and care while considering age-specific and special needs.
Accurately document patient information in the electronic medical record (EMR).
Access and review laboratory results, radiology reports, and outside medical records.
Update patient demographics and coordinate follow-up care.
Prepare safety reports when necessary.
Protect patient privacy and maintain HIPAA compliance.
Demonstrate reliability, integrity, and professionalism at all times.
Deliver outstanding customer service to patients, families, and colleagues.
Address concerns and complaints respectfully and professionally.
Communicate clinic needs, concerns, and updates to leadership.
Maintain strict confidentiality of patient information.
Follow standard and transmission-based precautions.
Promote a safe environment for patients, visitors, and staff.
Report safety concerns promptly.
Participate in quality improvement initiatives and clinic safety programs.
Gather and organize clinical documentation for providers.
Request medical records from outside facilities.
Scan and upload documentation into the EMR.
Answer and route telephone calls professionally and efficiently.

Benefits

LCMC Health is a community. Our people make health happen.
Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
New Orleans East Hospital, vital to LCMC Health’s incredible community of care, has been New Orleans East’s and the surrounding community’s trusted healthcare leader since 2014, embodying our mission of not only superior care, but healthcare with heart, courtesy, concern, kindness, and welcoming spirit for everyone.
Learn more about New Orleans East Hospital and our Leapfrog “Grade A” Hospital Safety distinction.
Deliver healthcare with heart.
Give people a reason to smile.
Put a little love in your work.
Be honest and real, but with compassion.
Bring some lagniappe into everything you do.
Forget one-size-fits-all, think one-of-a-kind care.
See opportunities, not problems – it’s all about perspective.
Cheerlead ideas, differences, and each other.
Love what makes you, you - because we do
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.