Medical Assistant

Advocate Health • Charlotte, NC

12d • $22 - $33

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, follows policies and procedures, and maintains specialty-specific training and competency. The role supports providers and patients through clinical rooming, procedures, laboratory work, medication and vaccine administration, and a variety of clinic operations. The Medical Assistant also communicates and collaborates with the care team, maintains a clean and stocked work area, and provides age-appropriate care based on patient needs.

This full-time position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m.; hours may vary depending on staffing needs. It is based in the Eastover University OBGYN department. The listed pay range is $21.85–$32.80.

Requirements

• High school diploma or GED.
• Completion of an accredited or approved Medical Assistant program, or qualifying clinical structured military training or EMT training, depending on division. In IL/WI and Floyd & Navicent divisions, two years of verifiable full-time Medical Assistant experience within the last five years may satisfy the program requirement.
• Current American Heart Association BLS certification is required in Greater Charlotte and Wake Forest; in IL/WI and Floyd & Navicent divisions, AHA BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
• Successful completion of Atrium Health’s competency assessment where required by division.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Computer proficiency, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, including fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.
• No prior experience is required.

Nice To Haves

• American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker’s Association (NHCWA), National Health Career Association (NHA), MCMA, National Association for Health Professionals (NAHP), or National Registry of Medical Assistants (NRMA) credential, as listed for Wake Forest.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

• Follow the Medical Assistant scope of practice and applicable policies and procedures, and maintain training and competency for the specialty area.
• Perform patient rooming and visit tasks, including obtaining vital signs; reconciling medications; reviewing medical history, health maintenance, allergies, and screenings such as depression, suicide, falls, and social drivers of health.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture; collecting, labeling, and packing specimens; preparing lab orders and requisitions; tracking results; and conducting point-of-care testing and CLIA-compliant waived tests as ordered.
• Administer medications and vaccines safely in accordance with medication-administration rights.
• Perform other assigned duties, which may include medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
• Cross-train for duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep work areas stocked.
• Provide care appropriate to patients’ ages and developmental needs, as described in departmental policies and procedures.
• Operate equipment necessary to perform the job and perform other related duties as required.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED