Medical Assistant

CenterWell•Jacksonville, FL

9d•$43,000 - $56,200•Onsite

About The Position

The Medical Assistant 2 is the first point of contact for patient care and performs both clinical and administrative duties. The role includes varied activities and moderately complex administrative, operational, and customer support assignments, typically on a semi-routine basis. Clinical responsibilities include discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, sterilizing and cleaning equipment, maintaining examination rooms, and documenting information in the electronic medical records system. The Medical Assistant collaborates closely with Physicians and Advanced Practice Providers and delivers direct patient care in accordance with active certifications. The role follows standard policies and procedures while allowing some independent discretion in interpreting area or department policies, completing assignments, and prioritizing work under minimal direction. This is a patient-facing, in-office position in Jacksonville, Florida, with a Monday–Friday schedule from 8:00 AM to 5:00 PM and 40 scheduled hours per week. TB screening is required upon hire. The stated annual pay range is $43,000–$56,200, and the role is eligible for a bonus incentive plan based on company and/or individual performance.

Requirements

High school diploma or equivalent.
Successful completion of a Medical Assistant school or training program, or certification/registration as a Medical Assistant, or 5+ years of experience with Provider approval.
CPR certification.
TB screening upon hire.
Arizona, Indiana, and South Carolina candidates must have Medical Assistant certification or registration.
Candidates communicating in a foreign language must pass a proficiency exam before doing so.

Nice To Haves

At least 1 year of Medical Assistant experience.
Phlebotomy experience.
Medication or vaccine administration experience.
Value Based Care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
Certified or Registered Medical Assistant, except where certification or registration is required for candidates in Arizona, Indiana, and South Carolina.
Bilingual proficiency in English and Spanish.

Responsibilities

Serve as the first point of contact for patient care.
Perform administrative, operational, and customer support assignments.
Discuss symptoms with patients and obtain vital signs.
Administer medications and vaccines, perform phlebotomy, and collect specimens.
Perform diagnostic screening tests.
Sterilize and clean equipment and maintain examination rooms.
Document information in the electronic medical records system.
Collaborate closely with Physicians and Advanced Practice Providers.
Deliver direct patient care within the scope allowed by active certification.
Prioritize and complete assignments in accordance with policies, procedures, work expectations, and quality standards.