MEDICAL ASSISTANT

CenterLight Health System•New York, NY

7d•$54,496 - $54,496

About The Position

Under the direction of the Medical Practice Manager, the Medical Assistant performs routine medical assistant functions and other assigned tasks. Under the supervision of DTC Clinical staff, the role performs venipuncture and finger blood collection, including drawing, capping, and labeling blood specimens, and performs EKGs. The position supports participants’ clinical care, specimen handling and laboratory workflows, examination-room readiness, and coordination of visits and transportation. The Medical Assistant provides participant assistance within the PACE Center, including wheelchair transport, transfer assistance, toileting, and other activities of daily living. The role also assists physicians, translates as needed, supports customer issue resolution, and provides front desk coverage when required. Services must follow established policies, best practices, safety and infection-control standards, and confidentiality requirements, while respecting participants’ privacy and dignity.

Requirements

High school diploma or equivalent.
Medical technician training.
Vision screening training.
At least 1 year of venipuncture experience; experience with the elderly population is preferred.
Computer literacy.
Bilingual ability is required.
Medical Assistant Certification and certification as a phlebotomist.
EKG qualification.
Superior customer service skills and a friendly, outgoing, tactful, and courteous manner.
Strong interpersonal skills and the ability to establish rapport with participants and peers.
A caretaker orientation and ability to work in a fast-paced environment.
Ability to use equipment required by the position.
Ability to concentrate on moderate details and adapt to frequent interruptions and changes.
Ability to attend to tasks lasting 10–90 minutes.
Ability to work independently, with or without supervision.
Pleasant telephone manner.
Ability to work weekends if required.
Ability to meet the physical requirements of the job, including standing, sitting, lifting/pushing/pulling up to 50 pounds, bending, squatting, walking, climbing stairs, and traveling between work areas or sites.
Agility and fine motor skills to operate equipment, devices, instruments, and tools.
Visual ability to assess patients and accurately read orders and prepare written or typed documentation.
Listening, audio-processing, documentation, and clear-speaking skills sufficient to communicate with patients, community members, and providers.
Decision-making, reasoning, cognitive processing, and analytical ability.

Nice To Haves

Venipuncture experience with the elderly population.

Responsibilities

Perform routine medical assistant functions consistently and according to policy, best practices, and service standards while respecting participants’ privacy and dignity.
Take and document participants’ blood pressure, pulse, temperature, height, and weight in the EMR accurately.
Draw blood and collect specimens according to infection-control protocols, physician orders, and established policies.
Process specimens for pickup, including correctly identifying specimens, matching request forms, centrifuging when required, and refrigerating specimens according to policy.
Order laboratory tests promptly and accurately according to physicians’ written orders; track test results; and inform physicians in writing of canceled tests.
Schedule home-draw laboratory services and obtain applicable reports through software on an ongoing basis.
Track laboratory supply inventory and order supplies as necessary while following approval processes; keep examination offices stocked with required medical supplies.
Perform EKGs and routine tests, including dipstick tests, finger-stick blood glucose, and INR, according to policy and service standards.
Follow safety procedures and infection-control standards under OSHA and CLHC Health Services policies and procedures, and protect participants’ health, safety, and well-being.
Maintain strict confidentiality of participant information.
Transport participants by wheelchair or accompany ambulatory participants within the PACE Center to and from the Diagnostic Treatment Center.
Transfer participants and assist with transfers into and out of wheelchairs, toilets, beds, and other equipment, including Hoyer lifts.
Assist participants who need help with toileting and other activities of daily living.
Assist physicians as requested, including translation, examination-equipment setup, and cleanup when needed.
Seek feedback, instruction, or additional education when job responsibilities are unclear.
Translate as needed.
Address customer issues and grievances in a timely, accurate, and courteous manner, working with other departments to resolve their causes.
Coordinate follow-up visits and transportation for participants arriving at or departing from the medical practice.
Provide front desk coverage as needed.
Perform other related duties assigned by the supervisor.