Medical Assistant (MA3101 - Helotes)

CommuniCareHelotes, TX
Onsite

About The Position

Under general supervision, performs both front office and back office duties, including related support services. This role assists with the day-to-day operations of the clinic, ensuring efficient and timely completion of medical assistant tasks. Responsibilities include patient registration, medical history intake, vital signs, administering injections, assisting with procedures, maintaining medical supplies, and providing exceptional customer service.

Requirements

  • High school diploma or equivalent required.
  • Minimum one (1) year experience as a Medical Assistant and/or a Medical Assistant Diploma and/or a Medical Assistant Certification.
  • Knowledgeable of personal computers.
  • Certified in Basic Life Support (BLS), American Heart Association.
  • Ability to travel to other clinic sites as needed.

Nice To Haves

  • Experience with EMR/EHR preferred.
  • Experience in a primary health care setting preferred.

Responsibilities

  • Assists with the day-to-day operations of the front and back office, ensuring timely and efficient completion of medical assistant tasks.
  • Assists in the coordination of referrals and patient communication.
  • Administers injections and assists with non-invasive and direct patient care procedures (e.g., EKGs, vision and hearing screenings, waive testing).
  • Assists with medical examinations within the scope of practice.
  • Obtains patient medical history and vital signs, ensuring quality metrics are met and documented.
  • Participates in and prepares for internal/external audits.
  • Maintains inventory of medical, immunization, and operating supplies; ensures equipment is calibrated, charged, and cleaned.
  • Stocks required medical supplies in exam rooms.
  • Registers patients, updates information, and performs data entry of demographics.
  • Verifies and activates appropriate patient insurance plans.
  • Ensures accurate posting of encounter data and posts to appropriate funding/insurance plans.
  • Completes end-of-day reconciliation reports, reconciles cash collected with system reports, and secures cash deposits.
  • Prepares for the next day's clinic by identifying appointment types, preparing charts, updating proof of income, pre-registering patients, and screening for program eligibility.
  • Provides exceptional customer service, greeting customers appropriately and addressing concerns.
  • Assists with other departments as needed.
  • Performs other related duties as assigned.
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