Medical Assistant - Multispecialty Clinic

LCMC Health•Metairie, LA

1d•Onsite

About The Position

The Medical Assistant role in this multispecialty clinic is more than just a job; it's an opportunity to contribute to a community-focused healthcare system. LCMC Health, with deep roots in New Orleans, is dedicated to providing the best possible care and bringing a little more heart and soul into healthcare. Touro, a part of LCMC Health, has a long-standing reputation for medical excellence and is recognized for its commitment to patient care. This role is integral to ensuring a smooth and compassionate patient experience within the clinic.

Requirements

High School Diploma/GED or equivalent OR 2 years of work experience.
Basic Life Support (BLS) certification from American Heart Association.
Knowledge of general medical terminology, hospital policies and procedures, and Joint Commission and HIPAA regulations.
Ability to obtain and maintain accurate patient medical records.
Basic computer and data entry skills.
MS Office applications (Word, Excel and Power Point).
Analytical skills to determine job priorities.
Ability to multi-task and work independently.

Responsibilities

Measures and records vital signs, identifies abnormal values and reports findings to nursing staff or medical provider.
Assists with patient arrival, schedules appointments, and facilitates patient exit from the clinic.
Recognizes emergencies and responds appropriately according to organizational policy.
Provides for patient comfort needs, considering age and special needs.
Demonstrates knowledge of clinic equipment, including preparation, safety testing, cleaning, and disinfecting.
Maintains linens, supplies, and equipment for clinic use, and stocks exam rooms/tables.
Collects, prepares, and secures laboratory specimens for testing and/or transport.
Documents appropriately in the patient medical record according to departmental guidelines.
Navigates the Electronic Medical Record to obtain results, outside medical records, updates patient data, and schedules appointments.
Prepares safety reports as directed by the Clinic Manager.
Maintains patient privacy by securing computer screens when staff are absent.
Demonstrates honesty, promptness, dependability, courtesy, and respect in interactions.
Consults with and informs the clinic manager of clinic activities, requirements, and problems.
Manages patient and/or co-worker complaints calmly and positively, reporting them to the clinic manager.
Maintains strict patient confidentiality.
Implements standard and transmission-based precautions per hospital policy.
Ensures patient safety during clinic visits per hospital policy.
Reports safety hazards or violations to the Clinic Manager or designee.
Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.
Gathers appropriate clinical documentation for provider review.
Obtains medical records from outside facilities when needed.
Scans outside correspondence into the electronic medical record.
Answers the telephone and routes calls promptly.