Medical Assistant (MA) - Urology Associates

Lifepoint Health•Somerset, KY

About The Position

The Medical Assistant (MA) – Urology performs routine clinical and administrative duties in support of Lake Cumberland Urology Associates. Working alongside physicians, providers, and clinical staff, the Medical Assistant helps prepare patients for examinations and procedures, supports patient care, maintains accurate documentation, and assists with daily practice operations. The role combines direct patient interaction with clinical and administrative responsibilities in a collaborative physician-practice environment.

Requirements

Strong communication and interpersonal skills.
Excellent customer-service skills and a patient-centered approach.
Ability to maintain professionalism and patient confidentiality when assisting with sensitive medical concerns.
Strong organizational skills and attention to detail.
Ability to accurately document patient information and follow provider instructions.
Ability to work effectively in a busy physician-practice environment.
Ability to work independently and collaboratively as part of a healthcare team.
Critical-thinking skills and the ability to take appropriate action when needed.

Nice To Haves

High school diploma or equivalent preferred.
Completion of a Medical Assistant program preferred.
Previous Medical Assistant or clinical healthcare experience preferred.
Previous physician-practice or specialty-care experience preferred.
Urology experience is a plus but is not required.
Medical Assistant certification or registration preferred if applicable to the position.
Basic Life Support (BLS) certification preferred.

Responsibilities

Greet patients and assist with preparing them for examinations and treatments.
Obtain and document patient information, including vital signs, medical history, medications, and other relevant information.
Prepare examination rooms and ensure appropriate supplies and equipment are available.
Assist physicians and providers with examinations, treatments, and in-office procedures within the scope of the position.
Collect and prepare specimens as directed, following established handling and documentation procedures.
Communicate patient concerns and changes in condition to the appropriate provider or clinical team member.
Accurately document patient care and information in the medical record.
Provide patients with instructions and information as directed by the provider.
Maintain medical equipment and supplies, including stocking, cleaning, and organizing examination and procedure areas.
Perform administrative and clerical duties as assigned, including scheduling, telephone communication, data entry, filing, and patient registration.
Maintain patient confidentiality and follow established safety and infection-control practices.
Provide exceptional customer service to patients, families, providers, and teammates.
Perform other duties as assigned.