Part-time Medical Assistant (FGP) - OB/GYN, IVF

NYU Langone Health • New York, NY

18h • $34 - $34

About The Position

The Medical Assistant assists physicians, Advanced Care Practitioners, and nurses in providing patient care in the Faculty Group Practice OB/GYN, IVF setting. The role includes validating patient identifiers; preparing patients and exam rooms; measuring and recording vital signs; collecting and processing blood and other specimens; performing point-of-care testing; and completing administrative tasks such as scheduling, answering calls, entering data, and managing patient messages. The Medical Assistant also supports patient flow, maintains accurate records in EPIC, helps prepare encounters, and promotes a positive patient experience while following organizational policies and clinical quality standards.

The role involves documenting physician encounters and orders, helping with prescription refill requests, referrals, and prior authorizations, maintaining supplies and equipment, following infection-control and privacy requirements, and escalating clinical concerns to an RN or provider. The Medical Assistant works collaboratively with clinical and administrative colleagues to provide timely, professional service and support patient access and continuity of care.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant Program from an accredited institution, or a current medical assistant certification from a nationally recognized accredited institution such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and thrive in a teamwork environment focused on a positive patient-care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to exam rooms and help maintain patient flow to and from exam rooms and treatment areas.
• Clean and stock exam rooms, treatment areas, supply closets, and equipment in accordance with organizational policies and infection-control standards.
• Measure and record patient vital signs and complete intake tasks and other tests within the defined scope of practice.
• Validate patient identifiers, including name and date of birth, when accessing or updating medical records.
• Collect, handle, and process blood and other specimens according to organizational policies and procedures.
• Perform point-of-care testing, including EKG, glucose testing, pregnancy testing, and urinalysis, following required procedures and competency documentation.
• Prepare patient encounters by ensuring relevant information, including bloodwork, radiology images, medications, and medical history, is up to date.
• Review and import patient-provided visit-preparation information, outside information, and patient history before provider encounters.
• Update patient records in EPIC, including vital signs and medical, surgical, and immunization histories; scan or upload diagnostic reports when required.
• Assist physicians with patient intake, procedures, and setup appropriate to the specialty.
• Accompany physicians during visits and accurately transcribe histories, examination findings, diagnoses, symptoms, orders, prescriptions, and follow-up instructions as dictated.
• Answer and document appropriate patient calls, review and respond to in-basket messages, and refer clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests by locating prescriptions and relevant visit information in the EMR and tasking the appropriate clinical staff for review.
• Partner with administrative and clinical personnel on prior authorizations, medication refills, and referrals.
• Communicate the purpose and functionality of MyChart to patients and ensure appropriate translation services or equipment are available before visits.
• Follow clinical safety workflows and maintain required equipment, specimen collection, and other logbooks.
• Follow downtime procedures and complete annual competencies, including fire safety, hazardous waste, Medsled, and HIPAA compliance.
• Maintain patient privacy in accordance with HIPAA standards.
• Promote a positive patient experience by greeting patients professionally, communicating clearly, collaborating with colleagues, anticipating patient needs, and supporting service recovery.
• Share opportunities to improve patient experience and access with appropriate leadership and collaborate with Patient Access Center and Central Billing Office colleagues.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED