Medical Assistant - Spine Clinic

University of Arkansas•Little Rock, AR

3d•Onsite

About The Position

The Medical Assistant, (MA), works under the direct supervision of the clinic physician and works closely with the nursing staff of the Spine Service Line. The MA will conduct patient interviews and all required screenings, measure vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information in patients' Electronic Medical Record (EMR).

Requirements

High School Diploma or GED
Successful completion of an accredited Medical Assistant program

Nice To Haves

Registered or Certified in Medical Assistant
One (1) year of Medical Assistant experience
BLS (CPR) Certification.
Ability to perform point of care testing, draw and collect blood specimens and prepare for laboratory processing.

Responsibilities

Collects/records patients’ medical history and acquires patient vital signs.
Advises patients regarding treatment, medication, and specific physician instructions.
Collects lab samples and complete necessitated documentation for submission to lab.
Manages the patient appointment schedule by balancing medical needs with patients’ timetable.
Greets all patients/customers in professional and courteous manner upon arrival at clinic.
Registers and check-out patients, collect payments, issue receipts, and verify insurance coverage.
Interacts with and assists the public in a professional and friendly manner as needed.
Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
Assists internal and external stakeholders as needed with exceptional customer service.
May perform other duties as assigned.