Medical Assistant - Ear, Nose, & Throat Clinic

Vanderbilt University Medical Center•Nashville, TN

5d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) in Nashville, Tennessee, is seeking a Medical Assistant for their Ear, Nose, & Throat Clinic. VUMC is a community dedicated to advancing health and wellness through patient care, education, and research. This role supports the licensed healthcare team in performing office examinations and procedures by managing patient flow, gathering patient data, and assisting with patient education and communication. The position emphasizes a collaborative environment where expertise is valued and professional growth is encouraged.

Requirements

Graduate of an approved discipline specific program
Less than 1 year of relevant work experience
Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities.
Appropriately matches equipment, and capital resources to task demands.
Prepares and presents clear and accurate status reports on projects and assignments.
Demonstrates sufficient fundamental proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards.
Demonstrates sufficient fundamental proficiency with set up and maintenance of patient exam room, supplies and equipment.
Has limited experience or training working with clinical applications for patient documentation.
Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes and procedures that apply to your own job.
Continuously improves own skills by identifying development opportunities.
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Openly shares information with others and communicates in a clear and courteous manner.
Invests time to understand the problems, needs of others and how to provide excellent service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Displays understanding of how personal actions will impact departmental resources.
Uses accurate information and good decision making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Responsibilities

Supports the licensed healthcare team in performing office examinations and procedures.
Organizes and manages clinic patient flow.
Gathers and documents patient screening data.
Assists with patient and family education.
Facilitates communication with the patient's health care team.
Directs and supports patient flow as well as unit operations by maintaining supplies, equipment, and unit environmental standards.
Facilitates identification of resources to meet patient healthcare needs.
Performs/assists with procedures according to organizational/departmental standards.
Collects and documents patient screening data for the healthcare team.
Assists with patient and family education.
Provides guidance to entry-level co-workers.