Medical Assistant, Pediatric Float, South Bay

Sutter Health•San Jose, CA

About The Position

Provides clinical and clerical support to providers and members of the patient care team by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs duties under the direction of a clinician. The position is a pediatric float role in the South Bay, with a variable day schedule and 40 hours per week, Monday through Friday, plus every other weekend. Employees may handle hazardous drugs as part of their work, following applicable NIOSH and USP 800 guidelines.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program, with diploma presented within 90 days, or completion of a 160-hour Medical Assistant externship.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competency validated in basic Medical Assisting skills, such as taking vital signs, preparing patients for examinations, and administering injections.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including prioritizing assignments and working within standardized operating procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks to support high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and healthcare providers.
Perform all duties under the direction of a clinician.
Handle hazardous drugs, when applicable, in accordance with NIOSH and USP 800 guidelines.