Medical Assistant

DelRicht Research•Hendersonville, TN

2d•$55,000 - $67,000•Onsite

About The Position

DelRicht Research is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. DelRicht Research has been recognized as a Top Workplace for the last four years! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Requirements

1+ years of professional experience in a fast-paced, high-expectation healthcare environment.
Active RMA, CCMA, CMA, LPN, or RN certificate.

Nice To Haves

Bachelor's or Associate's degree from an accredited college or university.
Experience working toward KPIs, metrics, or performance expectations.
Coffee drinkers preferred. Tea drinkers accepted.

Responsibilities

Delivering an excellent patient experience while driving accurate, efficient study execution across our clinics.
Ensuring patients have a positive, professional, and comfortable experience throughout their time in our clinic.
Completing patient visits accurately and efficiently, with close adherence to clinical trial protocols.
Executing patient recruitment, enrollment, and retention activities with strong focus and follow-through.
Guiding patients through the clinical trials process, ensuring they attend and complete required visits.
Entering clinical and visit data timely and accurately into required systems and documentation platforms.
Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site.
Serving as a reliable point of coordination for internal teams, physicians, sponsors, and research partners involved in active studies.
Helping maintain strong physician confidence by staying organized, communicating clearly, and keeping stakeholders informed on patient and protocol updates.
Working proactively in a fast-paced, high-expectation environment, solving problems and helping keep daily operations on track.