Medical Assistant

PCA Medical Group • Los Alamitos, CA

18d • Onsite

About The Position

The Medical Assistant will support a cardiology team in delivering cardiovascular care and a compassionate, supportive experience for patients and their families. The role combines clinical work, patient advocacy, care coordination, and communication with healthcare providers and staff. The Medical Assistant prepares for patient visits, monitors patients during specialized cardiovascular procedures, documents clinical information, and administers medications, treatments, and tests as directed by providers. The position also involves patient education, adherence to safety and confidentiality standards, and participation in professional development and quality initiatives.

Requirements

• High school diploma or GED.
• Current Basic Life Support (BLS) certification.
• Strong organizational, project management, and time management abilities.
• Excellent customer service and interpersonal communication skills.
• Proficiency with Microsoft Office applications and electronic medical record (EMR) systems.
• Strong knowledge of medical terminology.
• Clear verbal communication skills for patient and team interactions.
• Ability to manage multiple priorities while maintaining attention to detail.

Nice To Haves

• Completion of a Medical Assistant training program or certification (CMA/RMA).
• 2–4 years of related healthcare experience, preferably in a clinical or cardiology setting.
• Bilingual capabilities, including English/Spanish or other languages.
• Experience with cardiology-specific procedures and patient populations.
• Previous experience in a fast-paced healthcare environment.

Responsibilities

• Respond professionally and courteously to patient calls, take accurate messages, and route them to the appropriate team members.
• Document telephone contacts according to protocols, with attention to symptomatic patient communications and clinical urgency.
• Preview medical records before appointments and organize relevant information for patient visits.
• Monitor patient status during specialized cardiovascular procedures and gather and document clinical data.
• Administer medications, treatments, and tests as directed by providers, in accordance with state regulations and organizational policies.
• Advocate for patients by coordinating care and supporting their comfort, safety, and satisfaction.
• Educate patients using established protocols to support treatment plans and health outcomes.
• Facilitate communication among healthcare providers, clinical staff, patients, and service partners.
• Follow organizational policies and safety standards and protect patient confidentiality under HIPAA.
• Participate in professional development and quality management initiatives.
• Support special projects and initiatives assigned by leadership.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED