Medical Assistant

CenterWell•Las Vegas, NV

3d•Onsite

About The Position

The Medical Assistant provides safe, high-fidelity clinical support that bridges administrative preparation and provider intervention. The role oversees patient clinical readiness through proactive rooming, accurate screenings, and empathetic education to support the patient journey and provider efficiency. This is an onsite, patient-facing role reporting to the Center Administrator. The Medical Assistant completes core work within established processes, uses judgment to prioritize assigned work, and escalates concerns appropriately. The role focuses on ensuring each patient is clinically ready before the provider enters the room. The position is part of the company’s tuberculosis (TB) screening program, and selected candidates are required to be screened for TB.

Requirements

Knowledge of basic anatomy.
Computer literacy.
Knowledge of HIPAA and safety policies, including privacy protections and safety requirements.
Knowledge of immunization protocols and medication/vaccine administration.
Knowledge of infection prevention and OSHA standards, including infection-control and safety requirements.
Knowledge of point-of-care testing (POCT) and specimen-handling standards.
Ability to deliver responsive, patient-centered support and accurately record patient care information.
Ability to perform clinical tasks safely and consistently, recognize and manage emotions effectively, and work across professional teams.
Ability to communicate clearly to ensure understanding, recognize risks and workflow needs in real time, maintain accuracy across repetitive tasks, and adapt to changing situations and challenges.
Active Basic Life Support certification.
Right to work in the United States.
Ability to work the assigned clinic hours.
Meet state requirements.

Nice To Haves

Familiarity with clinical procedures in a primary care environment.
Knowledge of value-based care fundamentals, including HEDIS, CPT/ICD coding, and CAHPS/HOS patient-experience measures.
Ability to follow defined workflows consistently, resolve conflicts efficiently and effectively, coach others, and interpret numerical and quantitative information.
Current Medical Assistant certification or certification in progress.

Responsibilities

Prepare patients for provider visits, including taking vital signs, verifying medications and allergies, and conducting validated screenings such as PHQ-9 and Fall Risk assessments.
Perform assigned clinical activities safely and consistently within established processes and applicable scope.
Manage the EMR inbox according to routing rules, including handling patient messages, lab results, and medication-adherence follow-ups with pharmacies.
Provide a same-day touch for inbox and worklist tasks to maintain clinical flow; prioritize assigned tasks and escalate unclear, abnormal, or time-sensitive information appropriately.
Educate patients using the loop-back method to confirm understanding of next steps.
Record patient care information accurately and provide responsive, patient-centered support.
Work effectively across professional teams and communicate information clearly and compassionately.