FT Medical Assistant - Surgery Scheduling

USPI•Greenville, NC

9h•Onsite

About The Position

Gastroenterology East, P.A. & Endoscopy Center is seeking a Medical Assistant (MA) to join our growing outpatient gastroenterology practice. This role supports both clinical care and surgical scheduling operations, playing a key part in delivering a seamless, patient‑centered experience in a fast‑paced endoscopy environment. About Us Since 2005, Gastroenterology East has provided evidence‑based gastrointestinal care to patients across Eastern North Carolina. Located in Greenville’s Medical District, our modern endoscopy center offers advanced outpatient procedures and is committed to improving access and health outcomes in an underserved community. Position Summary The Medical Assistant provides clinical, administrative, and scheduling support to physicians, nursing staff, and the operating room team. This role helps ensure efficient patient flow, procedure room readiness, and accurate surgical scheduling coordination, while maintaining high standards of quality, safety, and customer service.

Requirements

High School Diploma or GED required
Current BLS certification required
Completion of Medical Assistant, CNA, or Patient Care Technician training program
Professional telephone etiquette and attention to detail

Nice To Haves

Minimum of 1 year of clinical or patient care experience preferred
Strong organizational, planning, and multitasking skills
Excellent communication and customer service skills
Ability to work efficiently under pressure in a fast‑paced, team‑oriented environment

Responsibilities

Prepare and manage procedure rooms, including room turnover, cleaning, and supply stocking
Support patient flow to and from procedure rooms and assist with patient positioning
Assist with patient care within the Medical Assistant scope of practice
Pull and stage case materials in appropriate areas
Demonstrate knowledge of aseptic and sterile technique
Maintain quality, safety, and infection control standards
Adapt quickly to changing patient and procedural needs
Consistently promote efficiency while exceeding patient and physician expectations
Schedule all surgical procedures accurately and in a timely manner
Obtain and enter required clinical and scheduling information from surgeons or schedulers
Maintain awareness of departmental equipment and instrumentation limitations
Communicate block time utilization and scheduling needs with the OR Director/Administrator
Coordinate special equipment, instrument, supply, and staffing requests
Proofread and finalize daily surgical schedules prior to distribution
Communicate schedule changes to department leadership and team members
Prepare and distribute final surgical schedules for upcoming procedures
Refer scheduling conflicts or procedural concerns to the OR Director
Participate in BDP/QI initiatives and ongoing performance improvement activities
Cross‑train in front desk operations, including Switchboard, Insurance Verification, and Check‑In