Care Coach Connect, Medical Assistant - Cleburne, Granbury and Surrounding Areas
About The Position
The CareCoach Connect Certified Medical Assistant (CMA) performs healthcare activities that assist providers with patient care, including taking vital signs, administering injections, diagnostic testing, phlebotomy, quality surveys, other procedures, and documentation. The CMA delivers customer service and maintains quality-control standards while working in field-based settings, including patients’ homes, virtual settings, mobile units, and health fairs. The CMA performs duties within the scope of practice and under the supervision of a provider or physician, as applicable. The position organizes the clinical environment, supports providers and nursing personnel, helps identify patient needs or problems, and communicates relevant information to the clinical team. It requires compliance with infection-control, privacy, confidentiality, and company policies. The CMA also supports screenings, patient follow-up, referrals, care-plan paperwork, and community outreach.
Requirements
- High school graduate or GED equivalent.
- Current nationally recognized Medical Assistant certification or registration, or obtain the designation within 90 days of the employment hire date.
- Current CPR certification, or obtain certification within 30 days of the employment hire date.
- Knowledge of medical terminology.
- Knowledge of ICD-10 and CPT coding.
- Basic computer literacy.
- Ability to react calmly and effectively in emergencies and assume a leadership role until a higher-level clinician arrives.
- Excellent communication and customer service skills.
- Flexible and adaptable to change.
- Ability to travel frequently within the assigned market.
- Reliable transportation for daily travel to assigned clinics.
- Ability to lift up to 50 pounds and push or pull heavy objects using up to 100 pounds of force.
- Ability to stand for extended periods and use fine motor skills to operate equipment or machinery.
- Ability to receive and comprehend instructions verbally and/or in writing and use logical reasoning to solve simple and complex problems.
- Ability to occasionally work with exposure to communicable diseases or bodily fluids.
Nice To Haves
- Graduation from an accredited Medical Assistant program.
- Three or more years of experience as a Medical Assistant, or a combination of five or more years of non-certified and certified Medical Assistant experience.
- One or more years of related experience in a medical setting.
- Bilingual in English and Spanish.
Responsibilities
- Perform duties within the scope of a Certified Medical Assistant, including provider-supervised procedures, injections, diagnostic testing, and phlebotomy.
- Coordinate healthcare screening results as directed by providers and company standards and policies.
- Travel with providers to patient homes, mobile units, and other locations within the assigned geography to support community-based services.
- Complete quality-program health screenings according to required metrics.
- Process documents accurately and in an organized manner, and copy physicians on submitted patient results and quality forms.
- Record patient-care documentation accurately and promptly in medical records according to company policy.
- Review medical information, test results, and survey questions before patients leave to ensure information is captured.
- Ensure supplies are available, inventory and rotate supplies, maintain accurate log data, and follow up on discrepancies.
- Promptly present abnormal results to providers to assess whether immediate attention is needed.
- Prepare charts after visits for faxing, filing, and forwarding to primary care provider offices.
- Prepare charts and documentation before visits where appropriate.
- Document follow-up appointment dispositions.
- Review and ensure completion of provider post-visit recommendations, such as prescriptions and referrals.
- Travel with a partner as a Community Health Worker to reach the organization’s identified Unable to Reach population.
- Maintain confidentiality of patient materials and ensure proper release of patient information.
- Maintain Medical Assistant, Community Health Worker, and CPR certifications, as well as quality-control standards.
- Promote a positive work environment and assist team members with work coordination as needed.
- Operate diagnostic equipment without interpreting test results; assist with staple removal from superficial wounds, wound dressing changes, and culture collection; administer non-intravenous medication; collect noninvasive specimens and blood by venipuncture or capillary collection; and perform EKGs.
- Perform equipment quality-control checks and prepare and sterilize medical equipment using an autoclave.
- Ensure Specialist, Home Health, and DME referrals are entered and followed up in a timely manner.
- Assist with development of Plan of Care paperwork for review by the assigned Advanced Practice Clinician.
- Perform other related duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
