Medical Assistant

BrightView • Roanoke, VA

2d

About The Position

Join BrightView Health as a Medical Assistant and contribute to high-quality patient care by following established treatment program policies and procedures. The role applies current medical standards and practices to help plan, assess, intervene in, and evaluate patient needs. It also performs laboratory procedures in accordance with best practices and under appropriate supervision.

The Medical Assistant supports efficient patient flow, laboratory operations, communication among care teams, and accurate documentation and regulatory compliance. The position works in a multidisciplinary healthcare environment and supports BrightView’s patients through compassionate, empathetic care.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Empathy and compassion in supporting patients’ recovery journeys.
• Ability to work with a diverse population of colleagues and patients.
• Problem-solving skills and urgency in identifying solutions that meet patient needs.
• Ability to collaborate in a multidisciplinary healthcare environment.
• Adaptability in a dynamic work environment.
• Technological capability and comfort operating multiple communication and documentation systems.
• Integrity and compliance with work standards and regulatory requirements.

Nice To Haves

• Two or more years of prior medical assistant experience preferred.
• Familiarity with MS Office software, including Outlook, Teams, and Word.
• Familiarity with HIPAA and 42-CFR Part 2.
• Prior experience with harm reduction.

Responsibilities

• Facilitate timely and efficient patient flow throughout each visit.
• Perform administrative duties that support patient flow as assigned.
• Prepare specimens for shipping.
• Maintain laboratory supply inventory and a sanitary, organized work environment.
• Provide input on treatment philosophy, treatment services, and patient care.
• Communicate with various teams regarding patient appointments.
• Attend required meetings and huddles and collaborate with the center team.
• Consult team members on laboratory testing, results, and patient issues.
• Collect laboratory specimens accurately and promptly in accordance with federal and state regulations.
• Review, post, and disseminate laboratory results promptly.
• Complete timely and comprehensive documentation in the Electronic Medical Records (EMR).
• Maintain new and existing patient accounts, including insurance and billing information.

Benefits

• Paid time off (PTO).
• Immediately vested and eligible 401(k) program with employer match.
• Company-sponsored ongoing training and certification opportunities.
• Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
• Tuition reimbursement after one year in a related field.
• Competitive compensation.
• Supportive work environment dedicated to professional growth and development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED