Medical Assistant

Family Health Centers of San Diego•San Diego, CA

5d•$28 - $33

About The Position

Family Health Centers of San Diego (FHCSD) is seeking a Medical Assistant to support its community health care services. The role includes preparing patients for examinations and procedures, assisting providers, recording information in the electronic health record, collecting and handling laboratory specimens, and performing waived testing and phlebotomy. Depending on the assignment, the Medical Assistant may administer medications, clean and sterilize instruments, and help support provider productivity. The Medical Assistant helps manage clinic flow, schedules follow-up appointments, communicates referral information and discharge instructions, and responds to voicemails and phone calls. The role also contributes to a clean, organized, safe clinic environment and helps maintain compliance with applicable requirements. The successful candidate will demonstrate a commitment to community medicine and culturally competent care for medically underserved people.

Requirements

Medical Assistant diploma from an approved course required.
High school diploma or GED equivalent required.
Alternatively, an equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties and meets required state or federal certification requirements.
Current American Heart Association healthcare provider CPR (BLS), Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advanced Resuscitation Training required.
Must meet organizational driving requirements.
Ability to maintain good interpersonal interactions with clients and coworkers as a member of a multidisciplinary community health team serving a diverse, multicultural population.
Ability to multitask, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.
Basic computer literacy and ability to meet department needs and expectations, including electronic medical record documentation, obtaining patient background information and reports, and following up on appointments.
Basic organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.

Nice To Haves

At least 1 year of experience in an ambulatory care setting or similar setting is highly preferred.
Multilingual ability preferred: English, Spanish, Arabic, and Somali, depending on current priorities and locations.

Responsibilities

Attend in-services or complete make-up assignments.
Keep sites in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care requirements.
Perform waived testing and phlebotomy.
Follow FHCSD policies and procedures to support positive patient outcomes.
Maintain a clean, organized, and safe clinic environment.
Prepare patients for examinations and procedures and assist providers as needed.
May support provider productivity.
Help manage clinic flow, schedule patient follow-up appointments, and communicate referral information and discharge instructions.
Respond to voicemails, route messages, and return phone calls promptly.
Record patient information in the electronic health record (EHR).
May administer medications, including injections.
May clean, process, and sterilize medical instruments.
Collect and handle laboratory specimens appropriately.
Follow 5S and continuous quality improvement methods in the workplace.
Perform other duties as assigned.