Medical Assistant

Ohio Gastroenterology Group • Columbus, OH

11d • Onsite

About The Position

The Medical Assistant assists patients in a timely, courteous, and professional manner, provides accurate information, and schedules appointments or follows physician orders. The position supports clinic operations across the Olentangy, Dublin, Gahanna, Westerville, and Pickerington offices. It involves rooming patients, facilitating capsule endoscopy visits, maintaining appropriate patient records, and helping with office and reception duties as directed by the Practice Manager. Travel between offices is required. The role calls for flexibility with workload and working hours, willingness to learn and cross-train, and occasional overtime.

Requirements

• High school diploma or equivalent.
• Knowledge of medical terminology and HIPAA regulations.
• Ability to organize work materials and charts to ensure accurate patient records.
• Ability to relate to patients, staff members, and external providers or agencies at all levels.
• Professional appearance and conduct in accordance with the personal appearance policy.
• Knowledge of office procedures and methods, including telephone communications, office systems, and record keeping.
• Knowledge of business communication, including the style and format of letters, memoranda, minutes, and reports.
• Skill using a personal computer and various software packages.
• Ability to establish priorities, work independently, and proceed with objectives with little supervision.
• Ability to handle and resolve recurring problems.
• Fluency in English.
• Ability to work flexible hours and willingness to work occasional overtime.
• Ability to independently lift 25 pounds occasionally; retrieve and file records in a tall file cabinet frequently; sit, stand, walk, stoop, bend over, type on a keyboard, and communicate in person frequently.
• Apply body mechanics when occasionally lifting or moving people or equipment.

Nice To Haves

• Two years of experience working in a medical environment, such as an office, clinic, or hospital.

Responsibilities

• Room patients, including taking vital signs, reviewing health history, reconciling medications, recording the reason for the visit, and cleaning rooms between patients.
• Facilitate capsule endoscopy visits, including procedures involving Pillcam and Capsocam.
• Review physician schedules daily and maintain working knowledge of them.
• Use appropriate charting methods.
• Travel between offices as required.
• Assist with office duties such as letters and portal messages at the Practice Manager’s direction.
• Perform receptionist duties and provide receptionist backup when needed at the Practice Manager’s direction.
• Attend required office meetings and in-services.
• Stock rooms.
• Occasionally assist with the sample medication process.
• Protect confidential patient, personal, and financial information in accordance with HIPAA guidelines and regulations.
• Complete other tasks requested by a physician, executive director, human resource manager, or Practice Manager.
• Learn new tasks, cross-train within the office, and remain flexible with workload to support office operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED