Medical Assistant

Schuylkill • Allentown, PA

12d • Onsite

About The Position

Functions as part of the clinical team, providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties, which may include collecting patient history and personal information, scheduling appointments, responding to patient communications, and rooming patients. The position supports patient-centered care and follows clinical, clerical, and EMR workflows. The role is onsite at Lehigh Valley Hospital–Muhlenberg in the Hematology Oncology Clinic. The stated work schedule is 8:00 a.m.–4:30 p.m. on the day shift.

Requirements

• Specialized Diploma as a Medical Assistant.
• Ability to accept and adapt to constant change in a healthcare setting.
• Ability to take initiative and work independently as well as collaboratively.
• Excellent computer skills, including EMR, word processing, and Excel.
• American Heart Association Basic Life Support; Pennsylvania credential required within 30 days.
• Ability to lift and carry 25 pounds.
• Frequent sitting and standing, and frequent keyboard use; patient-care providers may need to kneel, bend, squat, and perform CPR.

Nice To Haves

• Associate’s Degree from a Medical Assistant Program.
• One of the following Pennsylvania credentials: CCMA (NHA), CMA (AAMA), CMAC (AMCA), MAC (AMCA), NCMA (NCTT), NRCMA (NAHP), or RMA (AMT).

Responsibilities

• Prepare patients and equipment for exams and procedures, and maintain exam rooms and clinical areas.
• Collect medical histories and process medication refills according to protocol.
• Collect and prepare laboratory specimens and requisitions accurately.
• Schedule referrals and/or procedures and obtain required authorizations.
• Identify actual or potential patient risks and communicate them to a licensed nurse or provider upon recognition.
• Follow clerical, clinical, and EMR workflows.
• Perform clerical and front-office support duties, including greeting patients and providing customer service in person and by phone.
• Collect co-payments, schedule appointments, update missing patient demographic information, and obtain referrals and pre-certifications.
• Use patient-centered care concepts in delivering care and performing related activities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed