Medical Assistant

RALEIGH MEDICAL GROUP PA•Raleigh, NC

9d•Onsite

About The Position

Raleigh Medical Group is seeking a compassionate, detail-oriented Medical Assistant to support its Gastroenterology practice in Raleigh, North Carolina. The role provides clinical support and coordinates patient care in a fast-paced specialty setting under the direction of physicians and advanced practice providers. The Medical Assistant contributes to an exceptional patient experience through clinical support, patient education, care coordination, and effective communication with patients and healthcare teams.

Requirements

High school diploma or equivalent.
Minimum of one year of recent medical office experience utilizing an EHR system.
Knowledge of medical terminology and basic clinical procedures.
Strong communication and organizational skills.
Ability to multitask and work efficiently in a fast-paced environment.

Nice To Haves

Experience in gastroenterology or other specialty clinic settings.

Responsibilities

Provide patient care and administer medications and treatments as directed.
Room and prepare patients for examinations and procedures.
Assist providers with examinations, diagnostic procedures, treatments, and minor procedures.
Obtain and document patient health histories, vital signs, and clinical information.
Collect biological samples and perform basic lab-related tasks.
Document patient assessments and results in the electronic health record (EHR).
Triage non-emergent patient calls using established protocols.
Coordinate procedures, referrals, and prior authorizations.
Process prescription refill requests following provider direction.
Reinforce provider instructions and distribute patient education materials.
Assist with preparation and coordination of GI procedures.
Ensure compliance with OSHA, HIPAA, and organizational policies.
Collaborate with clinical and operational staff.
Perform additional duties as assigned.