Medical Assistant-Interm

UT Health San Antonio•San Antonio, TX

About The Position

The Medical Assistant supports a busy orthopedic trauma clinic, working alongside trauma surgeons, advanced practice providers, nurses, and front office staff to care for patients recovering from fractures, injuries, and surgery. The role involves rooming patients, documenting clinical information in Epic, assisting providers with patient care within the assistant’s scope of practice, coordinating clinic flow, responding to patient communications, and preparing rooms and equipment.

Requirements

High school diploma.
Support the organization’s mission, vision, and patient promise in all interactions.
Effective written and verbal communication skills.
Analytical thinking and ability to use logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Ability to participate as an integral member of an interdisciplinary healthcare team in providing high-quality patient care.
Knowledge of EPIC software; may be required to serve as an EPIC super user.
Meet all training and competency requirements.

Responsibilities

Room new injury, fracture follow-up, and post-operative patients; take vital signs and document history, medications, allergies, and pain levels in Epic.
Confirm the correct side and ensure imaging is ready before the provider enters.
Assist providers with wound checks, dressing changes, suture and staple removal, and splint or cast care as directed and within scope of practice.
Help patients use slings, braces, walking boots, and crutches as directed by the provider.
Support urgent and add-on visits and hospital discharge follow-ups.
Respond to patient calls and Epic messages according to clinic policy, escalating concerns to a nurse or provider promptly.
Coordinate with schedulers, the business coordinator, physical therapy, and imaging to keep patients moving through care.
Prepare charts, stock rooms and procedure carts, and keep exam rooms clean and ready.

Benefits

UT SELECT medical insurance offered free for employees; family coverage is available through payroll deduction.
Group term life insurance and basic accidental death and dismemberment insurance provided at no cost, with options to purchase additional coverage.
Three dental insurance plan options through Delta Dental.
Two vision plan options offering standard or enhanced benefits.
Optional disability insurance providing income if a non-work-related illness or injury prevents work.
Flexible spending accounts for qualifying dependent care and out-of-pocket health care expenses.
Retirement plan eligibility through TRS or, for eligible faculty and staff, ORP; voluntary retirement programs are also available.
Paid time off of 128 to 208 hours annually, based on years of service, with possible proration in the first year.
Extended Illness Bank accrual of 8 hours per month.
Paid Family Leave of up to 240 hours after six months of consecutive employment.
12 paid holidays each year.
Discounts on services, tickets, and gym membership.