Medical Assistant

Family Health Centers of Southwest Florida Inc•Fort Myers, FL

11d

About The Position

Provides clerical and clinical assistance, preparing patients from triage through vital signs and medical history. Assists providers with procedures and completes other clinical assignments as directed. Establishes specialty appointments, contacts patients and pharmacies regarding prescriptions as requested by providers, and performs routine clinical duties. Follows the Corporate Compliance program by reporting improper or unethical conduct and violations of applicable laws, regulations, or program requirements. The role includes front-office support, patient care, documentation and record keeping, specimen collection, treatments and medication administration as directed, and assistance with minor surgical procedures. The Medical Assistant maintains examination rooms and equipment in accordance with universal precautions and infection-control procedures, supports patient education and communication, and uses the electronic health record system to document and retrieve patient information, clinical tasks, communications, and physician orders.

Requirements

High school diploma, GED, or equivalent training and experience.
At least 2 years of experience as a Medical Assistant in ambulatory care.
Good organizational skills.
Interpersonal skills and ability to work cooperatively with multidisciplinary and multicultural staff.
Computer literacy and good typing skills, at 35 words per minute.
Working knowledge of medical terminology.
Ability to manage multiple tasks simultaneously.
Ability to handle cash and receipts accurately and with attention to detail.
Ability to demonstrate cultural sensitivity, patient empathy, and respect.
Skill in operating medical equipment and performing simple laboratory tests.
Ability to seek assistance and information when necessary.
Competent infection-control skills and knowledge.
Working knowledge of medical records and electronic health record systems.
Professional appearance and pleasant phone manners.
Physical ability to perform moderate bending, stooping, and lifting up to 30 pounds; when required, push, pull, and carry files or file boxes weighing 20–30 pounds.

Nice To Haves

Completion of a Medical Assistant training program with certification is preferred.
CPR certification is preferred.
English/Spanish bilingual skills are preferred.
Prior computer operation experience, preferably with medical systems.

Responsibilities

Provide front-office clerical services, including patient registration, cashiering, and appointment setting.
Obtain patient vital signs, identify the primary problem, and prepare patients for provider visits.
Chart in patient medical records and maintain documentation and records using the correct medical record format.
Track and register patient data for statistical purposes as required.
Assess and respond to patient needs and provide health-care education.
Assist with obtaining laboratory specimens.
Perform directed patient treatments, including nebulizer administration, injections, EKGs, and venipunctures.
Assist with minor surgical procedures and use aseptic technique and infection-control practices.
Prepare, administer, and record medications as directed by the provider.
Communicate effectively with staff and use medical terminology appropriately.
Equip and clean examination rooms; clean and sterilize instruments according to proper procedures and universal precautions.
Obtain information from hospitals or laboratories as ordered by a physician.
Dispose of infected material properly using red bag containers.
Prepare examination rooms for the following day's operation and inventory and restock supplies as needed.
Complete WIC forms as required.
Use the electronic health record system to accurately and efficiently enter, retrieve, and document patient information, clinical tasks, communications, and physician orders.
Perform other duties as assigned.
Report improper or unethical conduct and violations of applicable laws, regulations, or Corporate Compliance program requirements.