RMA)

ECAA•Goldsboro, NC

4d•Onsite

About The Position

East Carolina Pain Consultants (ECPC), a division of East Carolina Anesthesia Associates (ECAA), is seeking a full-time certified or registered Medical Assistant for its Goldsboro, North Carolina pain clinic. ECPC treats chronic and acute pain using a multimodal approach and provides onsite procedures in fluoroscopy suites. Medical Assistants support clinicians in carrying out treatment plans through clinical and administrative work, helping ensure patients and clinicians have the support they need. The role involves identifying patient needs, providing safe and professional care, communicating concerns to providers and staff, and handling challenging patient situations with professionalism and tact. The position is full-time and non-exempt, based in an office environment, and reports to the Clinical Practice Manager. It has no supervisory responsibilities. The work involves frequent interaction with physicians, leadership, and medical office staff and may be stressful, disruptive, irregular, and fast-paced. Physical requirements include extended periods of standing and walking, manual dexterity and eye-hand coordination to operate medical and office equipment, normal hearing and eyesight, and the ability to lift 50 pounds without assistance.

Requirements

High school diploma.
Must be a certified or registered medical assistant.
Knowledge of medical terminology.
Proficiency with electronic medical records (EMRs).
Ability to communicate and collaborate effectively with staff, physicians, and external customers.
Ability to multitask and move between projects as needed.
Ability to resolve problems or determine an appropriate course of action in a timely manner.
Strong time-management, follow-through, and organizational skills.

Nice To Haves

Two years of medical assisting experience is strongly preferred.

Responsibilities

Triage patients.
Take patient vital signs.
Prepare and clean up procedure rooms.
Assist physicians with a wide variety of procedures, including assisting with the C-arm.
Fax notes to other practices.
Document patient notes in the eClinicalWorks electronic medical record system.
Obtain prior authorizations for procedures.
Assist with front desk processes when needed.
Handle difficult situations with professionalism and tact.
Perform other duties as assigned.