Medical Assistant

UnitedHealth Group•Laguna Hills, CA
•$16 - $29

About The Position

As a Medical Assistant at Optum, you will work alongside health care experts in a clinical setting to provide high-quality direct patient care. The role involves building relationships with patients, family members, health care providers, and office staff, and supporting examinations, treatment, monitoring, diagnostic tests, and procedures. The position is part of Optum’s Pacific West region, which serves patients across California, Oregon, and Washington. Candidates must complete a Medical Assistant program, have at least one year of Medical Assistant experience, and hold or be willing to obtain Basic Life Support (BLS) certification from the American Heart Association by the date of hire. Phlebotomy certification, EMR experience, and English-Spanish bilingual skills are preferred. Candidates must pass a drug test before beginning employment. The hourly pay range is $16–$29, based on full-time employment and factors including local labor markets, education, work experience, and certifications. Benefits are subject to eligibility requirements and include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and a 401(k) contribution. The employer describes opportunities for development and an inclusive workplace.

Requirements

  • Completion of a Medical Assistant program.
  • Basic Life Support (BLS) certification from the American Heart Association, or willingness to obtain it by the date of hire.
  • At least 1 year of experience working as a Medical Assistant.

Nice To Haves

  • Phlebotomy certification.
  • Electronic Medical Records (EMR) experience.
  • Bilingual English and Spanish.

Responsibilities

  • Provide patient care through face-to-face, telephone, and electronic contact for examinations, treatment, monitoring, and preparation for diagnostic tests or procedures.
  • Collect and document patient information, including vital signs, chief complaints, medication and allergy reviews, health risk screening information, extended care benefit status, and other services.
  • Assist physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient care procedures as directed.
  • Coordinate patient care as directed by physicians and in accordance with company standards and policies.
  • Assist with tasks, phone calls, and messages, and document all actions.
  • Complete concise and accurate EMR and paper-based documentation for assessments and procedures.
  • Prepare and clean patient rooms and set up instruments and equipment according to protocol while maintaining infection control.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase plan, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
  • Development opportunities.
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