Medical Assistant

The US Oncology Network•Wichita, KS

2d•Onsite

About The Position

The Cancer Center of Kansas (CCK) is seeking a full-time, on-site Medical Assistant to join our team in our Wichita, KS offices. The typical work week is Monday through Friday, 8:00 AM – 4:30 PM with no major holidays, no on-call and no weekends. CCK delivers quality, personalized cancer care to communities across the state. Our physicians and staff treat patients in over 18 locations throughout the state. Our management and physician teams continue to be recognized in our communities for Excellence in Healthcare! With our mission in mind, we value each and every employee for their life-saving expertise and the role they play in making our patients’ lives as easy and comfortable as possible. Our employees are our most valuable resource. They help us create and continue to deliver on our mission. In CCK’s partnership with the US Oncology Network, one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America and supported by McKesson Corporation, we are able to extend an extremely competitive offering of benefits to employees. This role, under direct supervision, is responsible for assisting with patient care, documentation, and disinfection of clinical areas. The position requires excellent customer service skills and the ability to take directives from clinical staff and providers to assist in providing high-quality and personalized patient care. Promotes efficient patient flow and patient care, i.e. exams, and procedures. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

Requirements

Ability to perform basic computer functions and is familiar with Microsoft Office Applications.
Ability to enter data into electronic systems while maintaining the integrity and accuracy of the data.
Ability to operate a multiline phone system and utilize appropriate phone etiquette.
Possesses strong customer service skills and professionalism.
Comfortable working in a team environment but maintains responsibility for individual and assigned clinical area’s performance.
Displays a positive demeanor toward patients, coworkers, and responsibilities.
Demonstrates a willingness to work with and for others; is flexible and courteous.
Exhibits behavior that promotes a spirit of cooperation.
Demonstrates strong time management and critical thinking skills.
Displays good judgment in problem solving.
Accepts constructive criticism.
High School Diploma or equivalent required.
Certified Medical Assistant certification from an accredited program preferred. Experience as medical or nursing assistant in a clinical setting may be substituted for certification.

Nice To Haves

Ability to type a minimum of 40 wpm is preferred.
Minimum one year experience in a medical office environment as a medical assistant is preferred or,
Certificate of graduation from an accredited program for Medical Assistants preferred.

Responsibilities

Escort patients to and from exam rooms, physician offices, and treatment areas as needed.
Record patient data prior to physician visits, including vital signs, height, weight, allergies, and medication changes.
Obtain necessary patient records required by the physician before treatments or procedures.
Prepare and stock exam/treatment rooms; order supplies as needed.
Assist physicians with exams and procedures upon request.
Administer subcutaneous and intramuscular injections as delegated by RN or physician.
Maintain disinfection protocols for exam/treatment rooms.
Answer patient calls and refer to physicians, nurses, or pharmacists as appropriate.
Phone in prescriptions and make other patient calls as directed by physicians and RNs.
Inform physicians of patient reschedules and no-shows.
Perform administrative duties, such as typing, filing, faxing, and chart preparation.
Help maintain patient flow during office visits, monitor check-in status, and communicate updates to providers.
Provide wheelchair assistance and demonstrate proper body mechanics for patient transfers.
Record pertinent patient data into the Electronic Medical Record (EMR) for each visit.
Utilize EMR and Practice Management System (PMS) for visit results and appointment confirmations.
Request additional medical supplies from Support Services as necessary.
Understand and comply with OSHA guidelines.
Assist with exams, procedures, or treatment preparation as requested.
Provide excellent customer service by ensuring patient comfort and prompt service.
Communicate professionally with providers and management.
Comply with policies and procedures related to clinical areas.
Collaborate professionally with other departments as needed.
Follow documentation policies for medical assistant workflows in applicable software systems.
Understand and protect patient confidentiality and HIPAA Privacy regulations.
Cross-train in other clinical or administrative functions as needed.
Remains current on all compliance requirements and in part, demonstrates knowledge of Adheres to confidentiality, state, federal, and HIPPA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient’s records and information.
Attends required, applicable meetings.
Remains current on all compliance requirements.
Ensures all applicable policies and procedures of the company and Network are followed.
Other duties as requested or assigned including coverage within the department.
Performs other tasks as reasonably requested by a provider or member of the Management Team, as applicable to the role.
Perform other tasks as reasonably requested.