Medical Assistant TEMP

COMMUNITY MEDICAL CENTERS INC•Lodi, CA

1d•$25 - $26•Onsite

About The Position

The Medical Assistant (MA) works as part of the Care Team with licensed clinical staff and others to provide patient care at Community Medical Centers. The MA supports a patient-centered experience through intake assessments, pre-visit chart review, preventive-care monitoring, rooming, and follow-up processes. Duties include collecting health information and vital signs, medication reconciliation, preparing examination areas and supplies, performing tests within the scope of practice, documenting in the Electronic Health Record, and facilitating communication between patients and providers. The MA may provide interpretation support, assist with referrals and patient education, and support designated front-office functions when needed. The position reports to and is under the general direction of physician staff. For supervision, training, service delivery, and performance evaluations, the MA reports directly to the Center Manager or Back Office Supervisor designated at the assigned site. The Chief Nursing Officer provides oversight of the MA’s clinical activities. The role may involve work at different clinic locations, and may require evening and/or weekend work depending on operational needs.

Requirements

Satisfactory completion of an accredited medical assistant training program.
High school diploma or equivalent.
Ability to provide sensitive and respectful care to people from diverse backgrounds in accordance with CMC’s mission, vision, and values.
Current Basic Life Support (BLS) certificate or ability to obtain one before the date of hire.
Ability to pass CMC’s written proficiency test and clinical skills competency checklist during the initial orientation period.
Knowledge of medical practice and care, examination and treatment room procedures, medical equipment and instruments, and common safety hazards and precautions.
Skill in assisting with treatments and medication administration as directed, taking vital signs, performing venipuncture and injections, maintaining records, recording test results, and supporting quality assurance.
Ability to maintain quality-control standards, respond calmly and effectively in emergencies, and interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly and establish and maintain effective working relationships with patients, medical staff, and the public.
Successfully demonstrate annual competency in identified skills and complete required didactic and observational competency testing on time.
Demonstrate reflective listening, empathy, welcoming communication, and excellent customer service that reflects a culture of trust and respect.
Ability to meet physical demands including standing and walking for extended periods, handling and lifting patients, and occasionally lifting and carrying up to 35 pounds.
Correctable vision of 20/40 and hearing within the normal range for telephone contacts.
Ability to work evenings and/or weekends if required and to work at various clinic locations depending on operational needs.

Responsibilities

Promote the organization’s mission, vision, and values.
Conduct patient intake assessments, including reason for visit, pertinent medical history, medication reconciliation, vital signs, consents, and other screenings.
Set up telehealth appointments and conduct as much of the intake assessment as possible by telephone or video.
Review charts before visits to identify follow-up issues, screenings, and preventive care needs; ensure applicable screening tools are completed.
Support CMC’s Team Care practices and conduct daily and ad hoc Care Team huddles.
Provide red carpeting services and document patient self-management and follow-up goals.
Prepare examination areas, immunizations, instruments, and supplies for procedures; stock and maintain examination rooms and other clinic supply areas.
Help maintain patient flow and alert appropriate leads or managers when wait times exceed 15 minutes.
Provide interpretation for non-English-speaking patients as needed and help arrange remote interpreter services.
Administer ordered immunization injections within the scope of practice.
Perform urine dips and other CLIA-waived testing, collect capillary specimens, process and handle specimens, and document laboratory equipment quality control.
Instruct patients in specimen collection and provide normal lab results only after provider sign-off; identify unsigned results during chart reviews.
Record appropriate information in the Electronic Health Record for face-to-face and telephone encounters and facilitate timely communication between providers and patients.
Assist providers and licensed nursing staff with patient intake and telephone calls; provide patient education as directed by clinician staff.
Maintain supplies and medications, check expiration dates, clean and sterilize supplies as directed, and monitor equipment and vaccine refrigerator viability.
Perform electrocardiograms and spirometry testing as needed or ordered.
Coordinate in-house referrals, prior authorizations, and appropriate follow-up for urgent/stat referrals; direct routine referrals to the Centralized Referral Department.
Participate in follow-up activities, staff meetings, and opening and closing clinic procedures.
Keep current with clinical tasks, inbox items, and administrative messages, and understand the role in meeting organizational quality metrics.
Complete reportable disease records and monthly reports as required.
Share receptionist duties when assigned to a small work site, and provide designated front-office support as needed and consistent with training and competency.
Travel or work at different CMC clinic locations as assigned based on operational needs; Float Pool staff may work at various locations throughout the workweek.
Perform other duties as assigned.