MEDICAL ASSISTANT

SANTA ROSA COMMUNITY HEALTH•Santa Rosa, CA

1d•$1 - $1•Onsite

About The Position

The Medical Assistant works within the care team to assist medical providers, serve as a liaison between patients and providers, and perform medical receptionist tasks as needed. The position is located at the Lombardi Campus in Santa Rosa, California, and is full time. The posted salary range is $1.00–$1.00 hourly. The role includes preparing examination rooms and patients for appointments; performing approved patient care procedures and evaluations; documenting clinical information in the electronic medical record (EMR); supporting reception, scheduling, discharge, eligibility, and enrollment tasks; and providing health education when appropriate. The Medical Assistant also participates in quality assurance and ongoing training, follows SRCH policies and procedures, and meets customer service standards. The position requires frequent use of office equipment and computers, communication with a diverse population, attention to detail, and the ability to manage multiple tasks. It also involves sitting or standing for periods of at least one hour, moving repeatedly between the work area and other locations, and lifting up to 30 pounds. SRCH provides reasonable accommodation for individuals with physical or mental disabilities unless doing so would cause undue hardship.

Requirements

Graduation from a medical assistant program with appropriate certification.
Completion of a medical assistant externship or equivalent Medical Assistant experience.
Current CPR certification.
For Certified Medical Assistant (M134): certification as a Medical Assistant by the State of California through certification examination; certification must be maintained, and proof of current certification provided for personnel records.
Demonstrated proficiency with all tasks on the most current MA competency list.
Demonstrated computer and keyboard proficiency, including proficiency with Microsoft Outlook, Word, Excel, and PowerPoint as evaluated by skills testing.
Knowledge of compliance issues within the community clinic environment.
Willingness to report incidents that are unusual or incompatible with accepted clinic procedures.
Compliance with HIPAA policies.
Strong interpersonal skills and sensitivity to people of diverse social, cultural, economic, and educational backgrounds.
Ability to work in a fast-paced environment.
Strong organizational skills, including the ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to work flexible hours.
Good judgment, problem-solving, and decision-making skills.
Ability to use standard office equipment and access, input, and retrieve information from a computer.
Manual and finger dexterity and wrist-finger speed sufficient to use a computer keyboard and perform repetitive actions efficiently for extended periods.
Ability to communicate effectively in person or by telephone with a diverse population.
Ability to give and follow verbal and written instructions with attention to detail and accuracy.
Ability to perform complex mental functions and collect, interpret, and/or analyze complex data and information.
Close-range vision sufficient to see details of objects.
Ability to coordinate multiple tasks simultaneously.
Ability to reach forward, up, down, and to the side.
Ability to sit or stand for at least one hour at a time and repeatedly come and go from the work area throughout the day.
Ability to lift up to 30 pounds.

Nice To Haves

High school diploma or GED.
One year of medical assistant experience.
Experience with electronic medical records.
Fluency in English and Spanish (speaking, reading, and writing).

Responsibilities

Prepare examination rooms at the beginning and/or end of each day.
Prepare patients for examinations through in-person, electronic, or telephone contact.
Perform certified or approved patient care procedures and evaluations, including immunizations, injections, and assistance with minor procedures.
Document medical information in the appropriate EMR fields and accurately enter immunization information into the CAIR registry and EMR.
Contact patients to remind them of and confirm appointments.
Document and sign all clinical support tasks in the medical chart.
Check electronic medical record messages and follow up appropriately.
Scan documents into the electronic medical record.
Use computerized electronic medical records to perform reception, discharge, scheduling, form completion, eligibility checking, and patient enrollment in appropriate insurance and drug assistance programs.
Provide health education to patients as needed.
Participate in quality assurance activities to monitor and improve patient care quality.
Meet customer service standards and follow SRCH policies and procedures.
Participate in ongoing training.
Perform other duties as assigned.