Medical Assistant Per Diem

GoHealth Urgent Care • North East, MD

1d • $20 - $27 • Onsite

About The Position

ChristianaCare and GoHealth Urgent Care operate urgent care centers across the Delaware and Maryland area. The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. The role includes patient check-in and registration, interviewing patients, measuring and recording vital signs, collecting blood samples, preparing specimens for laboratory analysis, and preparing examination rooms.

The position also combines clinical and front-desk responsibilities, including patient registration, insurance verification, appointment scheduling, referrals, point-of-care testing, medical record maintenance, supply management, equipment quality controls, and patient follow-up. Medical assistants are expected to support patient flow and provide a welcoming, respectful experience.

Requirements

• High school diploma.
• Basic Life Support (BLS) certification at hire, obtained through the American Red Cross or American Heart Association.
• At hire, one of the listed medical assistant certifications is required: CCMA, CMA, RMA, NCMA, or NRCMA.
• CPOE certification for order entry is required within two weeks of the start date.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

• Graduate of a Medical Assisting Program.
• Medical Assistant experience.
• Front Desk experience.

Responsibilities

• Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned centers.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions about their care and keep patients informed about their status.
• Inform technical staff about patient flow.
• Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the reason for the visit.
• Perform preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
• Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to providers.
• Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
• Complete order sheets to maintain supply inventory and regularly check supply expiration dates.
• Maintain medical records and scan charts to patient files.
• Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
• Ensure the reception area is well maintained.
• Conduct courtesy callbacks for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Monthly incentive pay based on performance metrics.
• Ongoing referral bonus opportunities.
• Hands-on, immersive training and coaching program with classroom and peer-shadowing days.
• Onsite managers who support team members and their growth.

What This Job Offers

• Education Level: High school or GED