Medical Assistant - IRMC Physician Group - Family Medicine Residency At Mahoning Medical Center - Full Time

Indiana Regional Medical Center•East Mahoning Township, PA

8h•Onsite

About The Position

This is a full-time Medical Assistant position within the IRMC Physician Group, specifically at the Family Medicine Residency At Mahoning Medical Center. The role involves a combination of clinical and clerical duties to support patient care and office operations.

Requirements

Completion of an accredited medical assistant program is preferred.
At least one year of experience performing front and back office activities in a medical environment is preferred.
Current CPR certification.
Moderate medical knowledge of front and back office procedures and medical terminology.
Knowledge of equipment, supplies, and instruments used in a medical office.
Knowledge of routine clinical laboratory methods.
Knowledge of universal blood and body fluid precautions.
Knowledge of OSHA rules and regulations.
Knowledge of established protocols for storing hazardous materials.
Knowledge of restrictions imposed by managed care carriers.
Familiarity with various forms inherent to the profession.
Knowledge of patient HIPAA/confidentiality regulations.
Fundamental knowledge of billing procedures.
Ability to establish and maintain cooperative relationships with staff, providers, and management.
Ability to create a responsive and caring environment for patients.
Ability to respond promptly to physician's directions.
Ability to maintain medical records concisely and accurately.
Ability to employ correct aseptic techniques.
Ability to react quickly in emergency situations.
Ability to recognize and prevent possible safety hazards.
Ability to ensure proper maintenance of equipment.
Ability to communicate clearly and facilitate patient education.
Ability to act as an advocate and assist physicians in meeting patient needs.
Ability to exercise independent judgment.
Ability to communicate clearly and concisely.
Strong critical-thinking skills.
Ability to maintain organized and accurate records.
Team coordination skills.
Strong leadership skills.
Ability to follow set outlines and be alert to variations.
Ability to make decisions accordingly.
Ability to understand and enforce the financial policy of the practice.
Ability to recognize and correct costly data capture errors.
Ability to process a variety of medical reports and correspondence.
Ability to perform functions within the legal boundaries of the profession.

Nice To Haves

Completion of accredited medical assistant program.
At least one year of experience performing front and back office activities in a medical environment.

Responsibilities

Greet patients, escort them to examination rooms, and take vital signs.
Ensure accurate completion of patient intake forms, including health questionnaires, medical history, and medication reconciliation.
Assist in office procedures within the scope of practice, such as wound care, minor surgeries, specimen collection, and medication administration.
Provide patient education and instructions as needed.
Prepare and maintain sterile fields for procedures.
Manage and restock clinical supplies and maintain inventory logs for medications.
Perform regular checks on medication expiration dates, refrigerator temperatures, and emergency kits.
Ensure cleaning and sanitization of rooms, instruments, and equipment according to policies.
Manage order tracking for patient testing and ensure adherence to OSHA guidelines.
Prepare patient charts for upcoming appointments, including reviewing results and quality measures.
Ensure accurate dropping of charges for patient encounters, including ancillary services.
Travel to other IRMC Physician Group offices to provide clinical or clerical support when requested.
Perform other services as directed by physicians or practice managers.
Greet and register patients and visitors, determine their needs, and respond accordingly.
Collect, scan, and update patient personal and financial information.
Verify insurance eligibility for all patients and address any alerts.
Collect patient payments and provide receipts.
Retrieve messages from voicemail and manage the answering service.
Answer and direct telephone calls to the appropriate personnel.
Process messages from the Cerner message center.
Schedule patient appointments according to provider protocols.
Maintain logs for copays, petty cash, and receipts.
Forward medical record requests to Health Information Management.
Monitor the patient reminder system for cancellations, reschedules, and no-shows, and follow up as appropriate.
Adhere to HIPAA, Confidentiality, and Security rules.
Accept and sign for mail and deliveries.
Practice sterile techniques and universal precautions when accepting specimens.
Maintain an orderly and clean front desk area and waiting room.
Retrieve faxes and obtain prior authorizations for procedures and testing.
Travel to other IPG offices to provide front office support when requested.
Perform other clerical tasks as requested.